All Wing Reviews
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Wing Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.8
Value for money
4.7
Functionality
4.8
Pros
"Wing paired us with an exceptional Customer Service Manager who communicates clearly, handles complex situations with professionalism, and actively participates in our team meetings."
"They provide a cost-effective solution for our time consuming tasks that are necessary for our business to succeed."
"We were initially hesitant about whether an offshore team could deliver the level of service our customers expect, but after evaluating several providers, we chose Wing — and it’s turned out to be one of our best decisions."
Cons
"No complaints with Wing, the only struggles we encountered were related to internet connectivity with some assistants located in areas prone to Typhoons and and VOIP app connectivity issues with assistants in Mexico."
"There were a few minor technical issues with the mobile app vs. the in-browser experience."
"We are a lean company and making poor hires is costly. "
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