All Alleva Reviews
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Alleva Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.6
Value for money
4.5
Functionality
4.4
Pros
"Sometimes reports take a little longer to load than I’d like, but overall, it’s been a solid system that’s made our billing process much smoother."
"Once a trainee is taught how to use the program, there's typically a period of having to revisit previously taught items; however, it seems to come easier with use over time."
"Fun and easy to use UI, it has networking and communication tools that simplify direct contact and information"
Cons
"This can be frustrating when you have done most of a group note (with 10+ attendees) and the information gets lost."
"Even when I provided clear evidence, the burden was repeatedly placed on us to reproduce errors, and most tickets were closed without real solutions."
"I don't like how my company has multiple sites/locations and then struggle with having tabs open from other sites and then losing progress on documents or extra slow between going between sites."
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