All LigoLab LIS & RCM Operating Platform Reviews
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LigoLab LIS & RCM Operating Platform Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.5
Value for money
4.3
Functionality
4.6
Pros
"I like that whenever I have an issue, that I can call someone in customer support and they are usually pretty good with keeping everything up to date."
"I really enjoy working with our support team at Ligo and trying to make these transitions as simple and easy as possible for the production team."
"However, I am fortunate to have an excellent support team and Ligo Support such as [SENSITIVE CONTENT], who is great at explaining things and showing us his process so we can better understand."
Cons
"That cost is that the manipulation of the software and the downstream effects that come with it become so complex that it often cannot be done by me or my colleagues and must be handled by LigoLab's support teams."
"This makes it difficult to correlate with our billing company's software."
"Upgrades, testing, and implementations difficult to manage."
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