All Luma Health Reviews
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Luma Health Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.6
Value for money
4.5
Functionality
4.6
Pros
"Luma Health’s automated appointment reminders and real-time scheduling features significantly reduced no-shows and saved our front-desk staff a lot of manual effort."
"The integration of the electronic health records and for the record keeping ability. And the user-friendly scheduling and app use"
"Appointment confirmations and rescheduling became more efficient, and patient satisfaction improved. While there were a few bumps during setup, the customer support team was responsive, and the product continues to add value to our operations."
Cons
"The list is short, but the hardest part of dealing with Luma is trying to fit some of our highly customized workflows in to patient messaging processes."
"I believe that this company lacks customer support. If you are having an issue you have to submit a ticket and wait for a reply."
"The speed of the website was somehow slow at my first time visiting on it"
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