Uptime.com 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Uptime.com

4.6

(51)

Pricing

Starting at $5.00 per month

About Uptime.com

Uptime.com provides peace of mind to thousands of customers like Apple, Microsoft, IBM, Palo Alto Networks, Kraft, and BNP Paribas who trust us to monitor the performance, health, and downtime of their websites, applications, and infrastructure.

We’ve been recognized as one of the world’s best web monitoring solutions by G2 and TechRadar Pro for several consecutive years, including this one. Start monitoring in just minutes with our 14-day free trial at www.uptime.com

Uptime.com Screenshots

Uptime.com Pricing and Plans

Starting price: $5.00 per month

Free Trial

Free Version

Uptime Monitoring

$7.00

flat rate, per month

Plan includes:

Uptime Monitoring
Transaction Monitoring
API Monitoring
Page Speed Monitoring
Email, SMS Alerting, and 20+ Integrations
Maintenance Windows
Unlimited Group Checks
Unlimited Users
Escalations
Test Locations

Status Page

$10.00

flat rate, per year

Plan includes:

Email & SMS Subscribers
Status Page External Users
Private Status Page
Public Status Subscriptions
Custom sub-domain with HTTP(s)
Google Analytics pixel
Google Search opt-out
Embeddable System Status Notice
Customizable Design
Password-protected Status Pages

Real User Monitoring

$5.00

flat rate, per month

Plan includes:

Unlimited no. of Sites
Unlimited Users
Shareable Reports
Performance Filtering
Email and SMS Alerting
13-month Data Retention
Comprehensive Metrics
Error Identification
Performance Baselines

Probe Server Locations

$30.00

flat rate, per month

Plan includes:

100+ Probe Servers Worldwide
IPv4 & IPv6
Test Locations
Custom secret header and value
Private Location Monitoring

Uptime.com Features

Popular features found in Website Monitoring
Activity Dashboard
Availability Testing
Data Visualization
Event Logs
Real-Time Notifications
Server Monitoring
Transaction Monitoring
Uptime Reporting
Visitor Tracking
More features of Uptime.com
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
API
Application Management
Audit Management
Bottleneck Identification
Chat/Messaging
Collaboration Tools
Compliance Management
Configurable Alerts
Container Monitoring
Customizable Reports
Dashboard Creation
Database Monitoring
Data Import/Export
Diagnostic Tools
Drag & Drop
Email Alerts
For Websites
FTP Monitoring
Incident Management
Issue Management
Issue Tracking
Mail Server Monitoring
Mobile Alerts
Monitoring
Multi-Location Monitoring
Multiple User Accounts
Performance Management
Performance Metrics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Remote Monitoring & Management
Reporting/Analytics
Resource Management
Risk Alerts
Root Cause Analysis
Single Sign On
SSL Monitoring
SSL Security
Status Tracking
Third-Party Integrations
Trend Analysis
User Management
Website Analytics
Widgets
Workflow Management

Uptime.com Integrations

Slack

Datadog

JIRA Service Management

Splunk On-Call

Twitter/X

OpsGenie

See all 15 integrations

Uptime.com User Reviews

Overall Rating

4.6

Ratings Breakdown

75%

18%

Secondary Ratings

Ease of Use

4.8

Value for money

4.4

Customer support

4.5

Functionality

4.5

Franz M.

Verified reviewer

Information Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Works great!

Great experience. Wonderful service, powerful tool, good people.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

Cons:

It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

Vendor Response

Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts. If you need assistance on this we are happy to help! Feel free to email us at support@uptime.com.

Replied October 2018

Tom B.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Reviewed January 2025

Uptime.com review

Overall we are satisfied with uptime.com

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like uptime.com because of its simplicity but at the same time that it is feature rich

Cons:

The prices at uptime.com could be better, at least for phone calls

Reasons for switching to Uptime.com

We switched due to pricing and features that we used

Verified

Reviewer

Commercial Real Estate

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2018

Great value for money

I'm happy and looking forward to hearing the release of new features :D

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As we are a small business we need just a basic monitor and Uptime gives us a flexible plan that adjusts to our needs. :D

Cons:

I would like to use some more flexible javascript in some of my checkers

Vendor Response

Thank you for reviewing Uptime.com! We would be happy to take into consideration your suggestion for more flexible javascript. If you could please email support@uptime.com with more details on your request, we will be take look at developing.

Replied October 2018

Kathleen H.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 6 months

Reviewed December 2024

Uptime is great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was very easy to set up, some other companies that do the same thing make the process pretty confusing, but Uptime was very straightforward.

Cons:

Can't think of anything really. The entire process was painless!

Reasons for switching to Uptime.com

too many false alerts with other companies. none here!

Angelo M.

Verified reviewer

Architecture & Planning

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

High quality but more expensive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Real-time monitoring has been quite accurate. We have compared the tool with other real-time monitoring providers, but uptime has higher performance. Performance metrics and routing help us detect anomalies in the communication between our clients' servers and ours. This is interesting, mainly, because we can know through ping if a server is suffering from a DDoS attack, which has become very common. A very interesting feature, which we have not seen in other providers of this service, is monitoring from a different location. We liked this a lot, because we can choose the best place to hire a service.

Cons:

It is more expensive than other providers. I understand that they have tools that other providers do not have (at least in the published service offer). However, this can be obtained in most cases by contacting the provider and requesting the approximate location where you want the monitoring to take place.

Reasons for choosing Uptime.com

Performance tests were much better, aesthetics and ease of use prevailed when we recommend it to our customers.

Saransh K.

Verified reviewer

E-Learning

10000+ employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Uptime monitoring with performance metrics that more people should know about

Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter. Uptime maintains the simplicity you would expect (even in its branding) but allows a lot of complex problem-solving under the hood. This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A myriad of available notification options. This helps ensure that alerts are seen right away. We push alerts to user's phones, through our internal messaging software, and to kiosk monitors in the offices. Threat detection was an unexpected plus as well. Alerts can come from multiple locations around the globe so it can help discover regionally isolated incidents as well.

Cons:

The concept of team management and user permission management is still evolving and not quite as robust as I would prefer.

Reasons for switching to Uptime.com

Pingdom just doesn't do enough for the price we were paying. We also had a number of issues with dependability of its testing nodes which led to a lot of frustrating false-alarms.

Vendor Response

Hello Saransh, thank you for your feedback. As a user-centric organization, we take user requests very seriously. Our support team would love to hear about user permission improvements you may have. Feel free to contact our support team at support@uptime.com

Replied January 2020

Bryant L.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Reviewed February 2021

Uptime.com provides quality external monitoring

We predominantly use Uptime to monitor the WAN uptime and latency of edge devices we manage. Uptime.com works perfectly well for this purpose and has a robust API that allowed us to easily migrate from a prior platform. We are also able to pull various reports in different formats to provide to clients when needed. The biggest downfall is that we aren't able to provide a client with access to just their own sites so they can live monitor their connections as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Robust API -Multiple monitoring locations -Easy configuration -Useful data

Cons:

-Instead of a ping monitor showing "down" it shows as "1200ms" -No multi-tenant support

Reasons for switching to Uptime.com

-Pricing changes -Platform design -Ownership changes

Wes B.

Verified reviewer

Publishing

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2018

Reliable monitoring system, very flexible.

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages. Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more. I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Easy to use, very clean design - Notifies quickly of any detected outages - Reliably detects even small/brief outages - The wide variety of things that can be monitored, including APIs & multi-step pathways - Very quick to navigate through the various console pages - API access to the reports that can be integrated into internal applications - Documentation is very thorough - Monitoring checks are executed from several points around the world

Cons:

There are no cons, in my opinion. It does exactly what's advertised - and more.

Thomas D.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Excellent and simple software

Really great tool on the whole, all websites should use a tool to monitor the uptime and Uptime does the job perfectly!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy setup. Notifications by SMS + email: perfect.

Cons:

Default SMS notifications could be more optimized: you get an SMS for each monitored page that is down. It's possible however to fine tune this, but I haven't taken time to do it, set up could be a bit more guided to do it more easily (but honestly I haven't tried so hard since it's not so much a big deal).

Quentin S.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed October 2018

Easy to setup, one of the most valuable tools for our businesses

Quickly go back on your toes, and don't expect your users to contact you when your service goes dark!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's really easy to setup: in a blink, you can ensure that all your services are up and running - and if not, you'll be able to react in a second and fix things. It became one of the most valuable tools for our services.

Cons:

At first, I was a tiny bit reluctant about the pricing. Think twice. Does peace of mine really have a price?

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