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SiteLock

SiteLock 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

SiteLock
SiteLock
3.3
(27)

Pricing

Starting at $14.99 per month

About SiteLock

SiteLock is a cloud-based security platform, which helps accelerate website performance, conversions and protects the online business against hackers. Designed for all industries, the platform provides solutions for vulnerability management, database protection and compliance maintenance across all applications.

Key features of SiteLock include search engine monitoring and spam blacklists, detecting malware and automatically initiating the removal process, protection of the WordPress database and vulnerability patching of core client management systems.

SiteLock’s TrueCode (SAST), static application security testing module, helps find common vulnerabilities in all applications with in-depth analysis. Its TrueShield Web Application Firewall (WAF) filters out malicious traffic and prevents attacks. The software offers compatibility with any hosting environment and maintains compliance with Payment Card Industry (PCI) data security standards.

SiteLock allows application programming interface (API) integration and comes with an iOS mobile application. It is available on a monthly subscription and extends 24/7 customer support via phone, email, chat.

SiteLock Screenshots

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SiteLock Pricing and Plans

Starting price: $14.99 per month
Free Trial
Free Version

Basic

$14.99

per month

No plan information available

    SiteLock Features

    • Popular features found in Website Security
      API
      Endpoint Protection
      Firewalls
      Log Management
      Vulnerability Scanning
    • More features of SiteLock
      Access Controls/Permissions
      Activity Monitoring
      Anomaly/Malware Detection
      Anti Virus
      Application Security
      Behavioral Analytics
      Dashboard
      Data Security
      DDoS Protection
      Email Alerts
      Endpoint Management
      For Developers
      Incident Management
      Intrusion Detection System
      Monitoring
      PCI Compliance
      Real-Time Analytics
      Reporting/Analytics
      Threat Intelligence
      Threat Response
      VPN
      Vulnerability Protection
      Web-Application Security
      Whitelisting/Blacklisting

    SiteLock User Reviews

    Overall Rating

    3.3

    Ratings Breakdown

    5

    37%

    4

    15%

    3

    15%

    2

    7%

    1

    26%

    Secondary Ratings

    Ease of Use

    3.5

    Value for money

    2.8

    Customer support

    3.1

    Functionality

    3.2

    Traoré's profile

    Traoré L.

    Verified reviewer

    Internet

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed November 2022

    Protect your website with Site Lock.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Site Lock is very useful, an excellent tool to protect against cyber threats.
    Cons:
    Despite Site Lock is a very good tool it need to be upgraded. And can be less expensive for beginners.

    Read More

    VR

    Verified
    Reviewer

    Internet

    Self-Employed

    Used monthly for more than 2 years

    Review source

    Reviewed March 2021

    Great tool but pricing too expensive

    4

    Site Lock is easy to setup and the 24/7 support is great. If you are in a mind and your site is already hacked go to them now without pause. The service is solid and has worked and protected us from many attacks. The only issue was the DNS records changed and we missed the notification which caused some downtime. Support is the shining star at SIteLock.

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    The dynamic patching of old CMS systems is a life safer for sites that are out of date and can't update.
    Cons:
    The price has gotten really expensive in recent years, this not a issue for a single site owner but for people with many sites to manage. I have seen prices go up a lot in recent years. The add more features but it is hard to justify the cost.

    Reasons for switching to SiteLock

    Client did like like Sucuri and was able to lock in good pricing to start.

    Read More

    FA

    Freddie A.

    Verified reviewer

    Environmental Services

    Self-Employed

    Used monthly for less than 2 years

    Review source

    Reviewed January 2024

    Multiple virus while having Sitelock

    1

    I've been in communication with Hostgator support for weeks, interacting with nearly a dozen support team members. Despite numerous claims that the PHP was terminated, it seemed like they were providing generic responses. It wasn't until I spoke with a supervisor who admitted to killing the PHP and mentioned that we could have done it ourselves. However, due to cloud hosting restrictions, we lacked access. Frustrated with the ongoing issues, I'm currently in the process of transferring all my domains away from Hostgator. Unfortunately, I'm facing challenges in this transition as well.

    Ratings Breakdown

    4
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    There were no pros to having Sitelock. It was a waste of my money.
    Cons:
    I encountered multiple issues with viruses when using SiteLock. The first instance involved Hostgator support initially denying my SiteLock subscription, but eventually, the technical team was able to resolve the issues and fix my website. The second occurrence, more recently, resulted in my entire website going down.

    Reasons for choosing SiteLock

    It was recommended by Hostgator support.

    Read More

    JB

    Jessica B.

    Verified reviewer

    Broadcast Media

    2-10 employees

    Used weekly for less than 2 years

    Review source

    Reviewed September 2024

    Site lock is my website security fixer.

    5

    Site lock fixes automatically patches my website security issues fast!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    That it can daily scan my website for threats, and malware.
    Cons:
    Can’t say because I’m glad it does not only scan for malware but is able to fix whatever problems emerge on my website.

    Read More

    SB

    Sara B.

    Verified reviewer

    Education Management

    10000+ employees

    Used daily for less than 6 months

    Review source

    Reviewed September 2024

    Lifesaver!!

    5

    Overall experience was awesome! I never knew I had so many sites that had potential malware and viruses!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I liked that it identified various and potential malware sites!
    Cons:
    I don’t think I had any negatives with this app

    Read More

    TC

    Tom C.

    Verified reviewer

    Construction

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2021

    An unethical company - They do not even follow their term of agreements

    3

    I agreed to a 12 month subscription 5 months ago with SiteLock due to my hosting service not being able to connect them properly to my Managed WordPress website. Ok, no problems. So I want to transfer the subscription from one site to another as the old site was killed for a new site after 5 months of use. Ok, no problem another 7 months to go. NOPE I have to sign for another 12 months of service. I asked why, they said it is in their term, of service that a new site is a new service. I reviewed the term of service with them on the phone and it is not stated that a transfer of domains starts a whole new service, not even covered. So I am forced to agree to another 12 months illegally breaking their term of service with me. That to me is a major breach of ethics for a security company. I can not trust that if a digital breach occurred I that I can trust their terms of the agreement for their liability. On top of that, I see I have to request 30 days prior to the contract ending that I wish to terminate the contract before renewal. I said, OK start the new 12 months and I am officially declaring that we will not renew. I was told I could not do that as it has to be 30 days prior. (Me venting - Not 365 or 29 days, 30 days exactly prior). I pointed out to the manager that she does not even know her terms of agreement twice and that I was not pleased at all. I would probably stay with them if they honored their agreements. This company has a decent product but they are unethical

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    2
    Functionality
    icon
    Pros:
    They have a decent product but cannot be trusted.
    Cons:
    They do not agree to follow their own terms of agreement. That for a security company is a major breach of trust.

    Reasons for choosing SiteLock

    It was already part of my hosting package that got screwed up but trusted the hosting company.

    Read More

    VR

    Verified
    Reviewer

    Used other for less than 12 months

    Review source

    Reviewed May 2018

    Horrible customer service, does not care about customers

    2

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    1
    Customer support
    2
    Functionality
    icon
    Pros:
    Sitelock was a good idea at the start as my website was hacked with malware installed on my hosting account, they were able to scan it and ensure that "all" the malware was removed.
    Cons:
    Before signing up with Sitelock, the rep I spoke to was amazing and went out of his way to help me. After I signed the 12-month contract, the service and the representatives I spoke with went, for a lack of better words, downhill. I found out that I *still* had malware on my hosting account. I ended up moving hosts and with my previous hosting company, Sitelock said they would need access to my FTP account, but once I had a new host, I generated new access credentials and they said they weren't working and couldn't login to my new FTP. I did this THREE TIMES. I asked if there was someone who could call me because I knew for a fact I was doing this correctly and the credentials were correct, nobody called me. When I called to terminate my Sitelock service they tried to talk me out of it for 10-20 minutes even though I had stated that I didn't want to work with them any longer and I just wanted out of the contract. It was VERY frustrating. I should have read other reviews online about the service before signing up with them, but the malware issue was something I was impatient about getting resolved.

    Vendor Response

    Dear Customer, Thank you for taking the time to leave us feedback regarding your experience with SiteLock. We are sorry to hear you haven't had a positive experience. We would love to speak to you further to help resolve the issue and improve our internal policies and communications. May we reach out to you this week to help resolve the issue? Could you please provide the website name you called in about, as well as, the best phone number we may reach you at? Kind Regards, SiteLock Customer Experience Team

    Replied May 2018

    Read More

    VR

    Verified
    Reviewer

    Health, Wellness and Fitness

    Self-Employed

    Used other for less than 12 months

    Review source

    Reviewed September 2018

    On The Fence

    3

    Ratings Breakdown

    4
    Ease of use
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Very quick at detecting malware on your website and warns you about it on time. Customer service readily available with very quick responses. Solutions possibly tailor made (depending on the information you provide them with)
    Cons:
    1. SiteLock is not very specific with diagnosing the malware on websites. It just detects malware. However, where exactly the problem is or what the problem is, sitelock is unable to do. 2. The solutions given to me were actually really expensive and impossible for me to explore leaving me with no other option but to find a solution myself.

    Vendor Response

    Thank you for joining the SiteLock family! We¿re grateful for your customer loyalty and appreciate your business. Let us know if we can be of further assistance.

    Replied September 2018

    Read More

    GB

    Germie B.

    Verified reviewer

    Hospital & Health Care

    501-1000 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2018

    SiteLock is the best!

    5

    I run four websites and all are protected with SiteLock. Anytime I have a question, they have 24/7/365 support and I am able to reach someone immediately. I am notified of any potential concerns (if any). They make me feel like family.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The software is easy to use and install. I can monitor my website through my SiteLock dashboard to view traffic and bots in real-time. Thank you SiteLock!
    Cons:
    I cannot think on any cons to this company.

    Vendor Response

    Thanks for the great review, Germie! We work hard to exceed customers expectations, and we¿re happy to hear you¿ve had a positive experience. Stay secure!

    Replied September 2018

    Read More

    VR

    Verified
    Reviewer

    Publishing

    11-50 employees

    Used weekly for less than 12 months

    Review source

    Reviewed November 2018

    SiteLock saved our website

    5

    I was on vacation when our manager called me in a panic. Our company website had been hacked and was displaying an offensive message to all who visited it. I called SiteLock and within 2 hours they had fixed the breach and safeguarded our site from future attacks. Being able to handle the situation while I wasn't at the office, and getting it resolved so quickly, was a lifesaver for us.

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    Since installing SiteLock, we have had no issues with malware or site attacks. I especially like the weekly email report I get that shows me where the deterred attacks are coming from.
    Cons:
    I have not had any negative experience with this software.

    Read More

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