All Casebook Reviews
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Casebook Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
4.4
Value for money
4.1
Functionality
4
Pros
"The casebook has awesome features that allows you to store a wealth of information on clients in a short period of time almost instantaneously."
"Casebook keeps everything in one place, helping us stay aligned as a team while giving each staff member the information they need to best serve our young adults."
"Managing donor data and organizing services has also been much smoother thanks to the platform’s structured layout and data management capabilities."
Cons
"I wish modules/fields could be moved around to make the flow better and the order work better for us, but we have managed to just skip around the things we don't need in Casebook for our job."
"I don't like that it is difficult to get a customer service rep, instead you are recirected to a video for help, which doesnt always help."
"I did not like the building-out process; it was cumbersome."
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