Radius 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Radius

3.8

(28)

Pricing

Starting at $100,000.00 one time

About Radius

ePS Radius ERP offers an enterprise resource planning (ERP) system that covers all aspects of the packaging industry. It facilitates the collection and integration of company-wide information, automates sales order generation from estimates, plus an extensive tool library enhanced with integrated tool check-out controls that help optimize tool utilization. Additional features include customer data maintenance, financial management, support for project accounting, built-in budgeting tools, MRP capabilities, and more.

Radius Screenshots

Radius Pricing and Plans

Starting price: $100,000.00 one time

Free Trial

Free Version

Basic

$100,000.00

per user, one time

No plan information available

Radius Features

Popular features found in Print Estimating
"Best Price" Estimating
Billing & Invoicing
Bindery Estimating
Customizable Templates
Job Management
Multiple Version Calculations
Order Management
Pre-Press Estimating
Print Management
Reporting & Statistics
Third-Party Integrations
More features of Radius
3D Imaging
Asset Library
CAD Tools
For Manufacturers
For Marketers
Inventory Management
Palletization
Quotes/Estimates
Reporting/Analytics
Scheduling
Shipping Management
Specification Management

Radius User Reviews

Overall Rating

3.8

Ratings Breakdown

32%

25%

Secondary Ratings

Ease of Use

3.2

Value for money

3.3

Customer support

3.3

Functionality

3.6

David M.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Reviewed May 2021

EFI's Radius Integration for EDI

We are pleased to have developed relationships with the folks at EFI and looking forward to continued success with their clients in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Both of our EDI implementations integrated in and out of EFI Radius were a success. As a reseller for OpenText's ECS/Delta solution for EDI, we have utilized these tools to supply EDI customers with information from both the automated flat file import/export functions of Radius and the direct database access to either load EDI orders into Radius or generate EDI Advance Ship Notifications and Invoices back to the customer. As an automated process, customer service will soon have the ability to utilize an EDI Dashboard to correct exceptions allowing failed transactions to recover automatically thru their intervention. We look forward to importing forecasts to take advantage of the MRP Module in the future.

Cons:

It took us a while to understand what was in each module. Eventually finding components made sense.

Eric C.

Verified reviewer

Packaging and Containers

51-200 employees

Used daily for more than 2 years

Reviewed May 2021

Have several years experience with EFI Radius

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is geared to towards the converting industry

Cons:

Things were missed during our discovery that is now being revisited, quality module is weak, not able to sync with salesforce

Reasons for choosing Radius

Due to past experience using the product and the fact the EFI personnel is from the packaging industry

Reasons for switching to Radius

Needed to update due to company size growth

Greg S.

Verified reviewer

Printing

51-200 employees

Used daily for less than 2 years

Reviewed May 2021

Radius Gone Wrong

My overall experience with EFI has been terrible. Buying this product is the single worst decision I've made in my career. I literally wake up in the middle of the night wondering what problem my organization will have in the morning. The installation and setup was wrong from the start and we've been trying to dig out of that mess since July of last year. Each time a consultant shows up to try to fix something, we end up with more problems requiring more "Professional Services".. I feel like I'm being scammed all the time..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the demo obviously, as I made the mistake of purchasing the product.

Cons:

There are so many things I dislike about this software it's hard to pick the thing I like least. But probably it's the way Radius is cobbled together - all these bolted on apps that barely work together, haphazardly assembled with no real attention to how users interact with the forms. 20 different ways to do the same thing with no guidance or instruction on why someone would use one workflow versus the other.

Reasons for choosing Radius

I had done a couple Radius demos over the years and regretfully fell for it.

Reasons for switching to Radius

We were at an inflection point of either hiring a programmer to take our ERP to the next level or purchasing a canned software product. I needed data to flow a bit better between departments and I wanted to eliminate some duplicate entries we were making to hopefully streamline some internal processes, eliminate mistakes.. The Radius demo showed a product capable of achieving certain goals for me. The reality has been the complete opposite. Radius requires more people and more attention to simply stay level..

Braddley B.

Verified reviewer

Printing

51-200 employees

Used daily for more than 2 years

Reviewed May 2021

Works, but not without outside support

Customer service is very poor. Technical support is very poor. Communication at the customer level is extremely poor unless pushed heavily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Supports Packaging workflow, modules are self-explanatory. Classic layout was nice with multiple un-docked modules without covering a full screen with background menu

Cons:

Does not integrate all of our needs. 80% of what we need to have done is out of this software, either through Crystal reports, or Excel. Very clunky on import/export.

Reasons for switching to Radius

No longer a supported program (back in 2012)

Felicia F.

Verified reviewer

Printing

201-500 employees

Used daily for more than 2 years

Reviewed May 2021

Radius Review

There is a lot to Radius so there is a learning curve to factor

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

All of the information regarding job/inventory steps, times and users is in there.

Cons:

sometimes it takes using several tabs and fields to get to the information requested

Reasons for switching to Radius

Primac was becoming obsolete

Jennifer K.

Verified reviewer

Printing

11-50 employees

Used daily for less than 12 months

Reviewed May 2021

Expensive and underpowered

Painful. Users describe their time using the software as "punishment". I have implemented several boxed ERP solutions and this one, by far, was the worst and longest lasting go-live experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AC4D and PSA are actually pretty good as stand alone software.

Cons:

Radius is comprised of old antiquated software, has issues communicating with other integrations, and multiple disconnect issues that bring production to a halt. Frequently throws unhandled exceptions leaving administrators digging through the lacking "community" for answers. If you implement this software, I highly recommend writing your own wiki for issues as it will save you time. It does not integrate well with it's financial component and requires users to often do double entry. The maintenance fees for this software incredibly overpriced for what you get. When an error is made in data entry, you have to go through many steps and returns to fix. We often go weeks waiting for resolution on issues within the software and on-site visits are very expensive and have also left us with issues not resolved. This is software installed on your hardware, they do not offer a cloud solution. You are also responsible for the hidden costs of licensing SQL servers and physical hardware or selecting a cloud hosting vendor and all the licensing and fees associated.

Christina S.

Verified reviewer

Packaging and Containers

501-1000 employees

Used daily for more than 2 years

Reviewed May 2021

Challenging relationship/support

I am disappointed in the support that EFI provides. They have never had enough resources to be able to help all of their customers in a timely manner. Even though we've been on Radius for over 5 years and are very knowledgeable, any time we submit a support ticket we're treated as though we didn't take the proper steps to troubleshoot the issue before coming to EFI. Also, every upgrade that we've gone through has been a nightmare as we never work with the same person, and/or steps are missed on EFI's side. Nor is there clear-cut documentation on what has to be done infrastructurally on the customers end.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system is beneficial if every person that touches it completes all steps perfectly. This is somewhat of a pro and a con, as we know that you can't expect everyone to do everything perfectly every day.

Cons:

The biggest complaint that I receive is how many steps every task takes in Radius. It is very overwhelming to most when they're being trained on how to use EFI products.

Reasons for switching to Radius

The system was broken.

Daniel W.

Verified reviewer

Printing

51-200 employees

Used daily for more than 2 years

Reviewed May 2021

Satisfied customer - but took a long while to get there...

Started out very frustrated. We are now functional. We can manage our business with it. It does some things better than our prior (homegrown system) and many things worse. Overall we are slightly better off with the new system for legacy reasons (business is changing) - but financially worse off as a result.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It handles all of the aspects of our printed packaging business. Not always well, but it's functional and lets us do many things.

Cons:

It's a cumbersome beast wired together from a bunch of separate packages and the integration is sometimes problematic. Configuration is horrible.

Reasons for choosing Radius

Full function. Radius seemed to check all of the boxes. Brutally bureaucratically, but functional.

Reasons for switching to Radius

Information systems senior management getting close to retirement. Needed to build new younger experts who know how the systems that run the company worked, including having outside support.

Eric G.

Verified reviewer

Packaging and Containers

501-1000 employees

Used daily for more than 2 years

Reviewed May 2021

Gets the job done with no bells or whistles

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Radius is a software made specially for the packaging industry with limited integrations with other industry tools. If you stay within the set limitations of the sotware you can get the

Cons:

Old software with little change between versions. Database used is old and done not use normal conventions. UX/UI is unintuitive and UI design consideration is almost non-existent. Support is compartmentalized so few people understand issues involving multiple parts of the suite. Installation is impossible without radius support. No modern API.

Matthew H.

Verified reviewer

Printing

51-200 employees

Used daily for more than 2 years

Reviewed May 2021

Radius 8

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Good data collection, connects most departments,

Cons:

GUI is outdated and cumbersome, viewing and searching the data is tough to do in Radius, Notes can be entered in to a record but almost impossible for another user to view, hard to give users access to view records without also giving them access to edit records, doesn't integrate to our Prepress department, viewing reports on-screen prevents all other actions until the report is closed,

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Radius 2026: Benefits, Features & Pricing

Overview

About Radius

Radius Screenshots

Radius Pricing and Plans

Radius Features

Radius User Reviews

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