RxWorks 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

RxWorks

4.3

(51)

Pricing

Pricing available upon request

About RxWorks

RxWorks is a practice management solution designed to help Veterinarians streamline operations related to the management of clients, appointments, payments, billing and more via a unified portal.

RxWorks allows users to monitor practice performance, streamline inventory management, automate client reminders, handle insurance claims, reduce missed lab charges, and improve treatment compliance.

RxWorks Screenshots

RxWorks Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

RxWorks Features

Popular features found in Veterinary
Billing & Invoicing
Calendar Management
Client Management
Confirmations/Reminders
EMR/EHR
Imaging and X-rays
Inventory Management
Payment Processing
Prescription Processing
Treatment Planning
More features of RxWorks
Accounting
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Charting
Communication Management
Customer Database
Data Import/Export
Document Management
Document Storage
Electronic Payments
Email Reminders
Invoice Management
Patient Records Management
Reminders
Reporting & Statistics
Self Service Portal
SMS Messaging
SOAP notes
Telemedicine
Template Management
Third-Party Integrations
Workflow Management

RxWorks User Reviews

Overall Rating

4.3

Ratings Breakdown

45%

43%

12%

Secondary Ratings

Ease of Use

4.1

Value for money

3.9

Customer support

4.3

Functionality

4.3

sue s.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

rx works at Forbes Vet Clinic

Previously 5

they are generally very fast and effective in helping us problem solve and rectify problems

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 5

Functionality

Previously 4

Pros:

when i started at the clinic 2 years ago we already had the system up and running i found it easy to use for the whole team and it is easy to teach new team members step by step

Cons:

it definately suits our need at the clinic and for our remote clinic also

Skye D.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

James Street Vet Review

Happy with RX works, Have used it at multiple clinics now

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, Very easy to pick up and work out how to use the functions

Cons:

We find it runs slow for us if too many users accessing at once

Vendor Response

Thanks Skye for your review and feedback. We appreciate it.

Replied May 2024

brendan r.

Used daily for more than 2 years

Review source

Reviewed May 2017

There are so many useful features, and many that we should use, but do not have the time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functionality and telephone support are excellent. There are so many useful tech solutions for communicating to clients (reminders, within-consult topics and links), harvesting patient data (lab results, imaging), stock control and analysis of business performance. Every time that I have telephoned the support staff, my enquiry has always been dealt with very well.

Cons:

Unfortunately, the software is not as intuitive as other management systems that i have used. There are a staggering number of unnecessary button clicks needed to do almost anything. Nothing is made quick and simple, but in steps, that often do not prioritise the most likely direction a user will take. So, moving backwards through the patient notes, require a user to save the notes (2 clicks) and then move page by page through the notes. There are ways that you can scroll through the notes, but you have to press the "load more notes" which makes it cumbersome and slow to go through long clinical notes. It feels like somebody needs to change the design and the user journey for the common tasks so that they can be done intuitively and simply and quickly. Furthermore, all the extra functionality can be available but more "hidden away".

Gina H.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use, you have multiple ways to do things, so is flexible for different users and the way they learn.

Cons:

Some things are not easy to change or not changeable at all, that can be frustrating, but not a game changer.

Vendor Response

Thanks Gina we appreciate the feedback!

Replied June 2024

Caitlin D.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Easy to use, integrates well

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The program integrates well with most other programs we use such as TYRO and IDEXX. Relatively easy to use and to teach to new members of staff.

Cons:

Reminder system could use some improvement and it is a very busy screen that can seem overwhelming to new members of staff

Vendor Response

Thanks for your feedback Caitlin! We appreciate it.

Replied May 2024

Natalie W.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Great system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super easy to use and easy to navigate around

Cons:

I don’t have any complaints about this system

Vendor Response

Thanks so much for your feedback Natalie.

Replied May 2024

Jacqui L.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Lagging behind other products

I've only ever used RX Works and it does have some good functionality but I feel it's being left behind in some key areas because it's difficult to integrate with some other really good products. I get the feeling there is a reluctance to integrate perhaps?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is a lot of functionality, much of which might not get used.

Cons:

Integration with other apps is lagging behind other providers. Reporting is clunky and difficult. Modules are available to do certain processes but they are long winded and hard to set up and in some cases difficult to use on a daily basis. There are also too many areas where you have to put in settings for just one process.

Reasons for choosing RxWorks

We've always had RX Works

Vendor Response

Hi Jacqui, thanks so much for your feedback. We take client feedback very seriously and this has been passed onto our customer success team for further review and action. Regards, the Covetrus team.

Replied February 2022

Shiromi P.

Verified reviewer

Veterinary

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

RxWorks - Referral Veterinary Practice in a Teaching Hospital

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been using RXWorks for almost 16 years now. Its only getting better. The customer services has always been good. Functionality has improved with time too.

Cons:

Inventory management needs improvement. Sometimes the features have limitations.

Vendor Response

Hi Shiromi, thanks for your feedback! This will be passed onto the team.

Replied September 2022

bianca m.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

good program that is easy to use and great customization with excellent tech support team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use, quick search options from multiple different screens

Cons:

lack of the ability to fine-tune the visibility/edit to certain things

Verified

Reviewer

Veterinary

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2019

Great customer support with RxWorks

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to learn how to use it and being able to personalize as needed.

Cons:

No ability to integrate into Google Calendar.

Vendor Response

Many thanks for taking the time to leave your review. We really appreciate the feedback and hear that you find the system easy to use and benefit from the ability to personalise. We'll of course, pass your feedback over regarding calendar integration.

Replied January 2020

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