All Optima Reviews
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Optima Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.2
Value for money
4.3
Functionality
4
Pros
"Very functional to use and has good builds to make each note unique."
"I found Optina very very easy to initially learn and figure out how to navigate."
"I am able to quickly and effectively train staff on the use of this program."
Cons
"Unfortunately, most features are spit-out by the development team half-ready, so while marketing toots these features to potential customers, in reality, they don't work."
"The quality of support team went down significantly, there are maybe two or three people on the whole team that actually know the software, the rest have no knowledge and obviously have not been trained, one told me they are supposed to learn as they go, so most of the time you end up wasting your time while they read a manual."
"So here, I have a Revenue analysis report that displays incorrect number of treatments provided."
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