All SpamTitan Reviews
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SpamTitan Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.5
Value for money
4.5
Functionality
4.4
Pros
"The support team, gave me an over the phone crash course, sent me links on how to manage and in a very short time I was able to take over management of this software for our clients."
"Not a single complaint from our clients, not a single email lost, low false positive ratios and a super easy interface deliver the perfect experience at a very attractive price."
"Excellent value for money, excellent detection rate, the customizability of the v8 appliance that we use is unmatched."
Cons
"No ability to quickly send false-positives to ST for spam detection improvement, we need to raise a case for those every time, which is quite time-consuming."
"we canceled well before renewal but were charged anyway, the following year we were charged again despite not being an active customer for well over 12 months. When I asked to speak with leadership regarding my experience I was told they were too busy and had no interest in speaking with me. If you do decide to go with them keep a close eye on your statements as they may continue to charge you well after canceling service."
"Poor customer service and support. When there was a multi month issue with email flow I was recommended by support to not use the product but wouldn't offer any additional license time or consideration due to the outage."
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