All Lanes & Planes Reviews
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Lanes & Planes Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.9
Value for money
4.4
Functionality
4.4
Pros
"Overall, Lanes & Planes is a reliable travel management tool that simplifies booking and consolidates travel arrangements for my company. While the UI and expense reporting could use some refinement, the excellent customer support more than makes up for these shortcomings."
"I liked that everything related to traveling for my company is consolidated in one place: booking trains, hotel reservations, and managing expenses, especially when they have to be allocated to a booking code for accounting purposes."
"The app is seamless and reliable for booking travel. When I needed to book a train ticket with a provider that wasn’t available in the app, their concierge service was extremely responsive and quickly handled my request."
Cons
"In the hotel searching function, it seems that the flexibility of the filtering is too broad/complex, and the data displayed has a noticeable delay."
"The expense report section can be tedious and hard to navigate when claiming expenses. While I don’t use this feature often, it could definitely be improved."
"Booking hotels abroad is a disaster; you can't find the hotel you need. When ordering train tickets in Germany, it's often difficult to find the train you want, but bahn.de makes it easy."
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