TicketPeak 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TicketPeak

4.7

(50)

Pricing

Pricing available upon request

About TicketPeak

TicketPeak is ticket software for frequent event producers, schools, non-profit's, sport venues and more. It is a web-based electronic ticket solution with print-at-home ticketing, assigned seating, mobile check-in app, mailing list integration and built-in credit card processing. It also offers features such as registrations, auditions management, subscription setup, season ticketing, flex passes, ticket printing and customization.

Best for organizations that sell a minimum of 2,000 tickets per year and put on many events per year.

TicketPeak’s uses are extensible and allow for considerable experimentation on the part of the user. Designed by concert musicians with the idea in mind of streamlining how tickets are sold at the local level, the system works as well as for all types of live performances, cinemas, dinner theaters, and sporting events, workshops. For non-profits, TicketPeak is useful for selling tickets to events such as charitable galas, auctions, and the like. TicketPeak also manages ticket exchanges.

TicketPeak generates a variety of reports to help users keep track of available seating and sales performance. Use the social media tools to share events through Tw...

TicketPeak Screenshots

TicketPeak Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Not for Profit Organizations

Pricing available upon request

No plan information available

Commercial Venues

Pricing available upon request

No plan information available

Large Venues

Pricing available upon request

No plan information available

TicketPeak Features

Popular features found in Event Booking
Attendee Management
Booking Management
Communication Management
Event Calendar
Event Management
Event Ticketing
Online Payments
Online Registration
Promotions Management
Social Promotion
Visitor Registration
More features of TicketPeak
Attendance Management
Attendee Tracking
Barcode/Ticket Scanning
Calendar Management
Class Registration
Confirmations/Reminders
Contact Management
Credit Card Processing
Customer Data Management
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Discount Management
Electronic Payments
Email Marketing
Email Reminders
Email Templates
Event Scheduling
Event Tracking
For Film Festivals
For Music Festivals
Mobile Access
Mobile Ticketing
Multi-Facility
Online Ticketing
Onsite Ticketing
Payment Processing
Personalization
Point of Sale (POS)
Print-at-Home
Real-Time Data
Real-Time Updates
Registration Management
Reporting/Analytics
Reporting & Statistics
Reserved Seating
Sales Reports
Season Tickets
Seating Map
Social Media Integration
Support Ticket Management
Third-Party Integrations
Ticket Brokering
Ticketing
Ticket Reservations
Volunteer Management

TicketPeak Integrations

Mailchimp

PayPal

authorize.net

Constant Contact

TicketPeak User Reviews

Overall Rating

4.7

Ratings Breakdown

72%

28%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.9

Functionality

4.4

Have you used TicketPeak and would like to share your experience with others?

Lesa B.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

TicketPeak offers a valuable service for our theatre.

We've used them for over nine years and have been very pleased!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have used TicketPeak as our ticketing vendor for over nine years. As we've grown, they have grown with us. When we have a new need, they either show us how to use their system in a new way, or will accommodate their system to meet our needs. The product is very functional and their support is exceptional! Highly recommend them!

Cons:

Any cons I might have had were either something I didn't know how to do, or were addressed with their tech department and fixed to accommodate my needs.

Reasons for choosing TicketPeak

Best price for the service we needed at the time and ease of implementation.

Vendor Response

Hi Lesa, thank you for the kind words and positive feedback. We truly value clients like The ACT and strive to provide the best service and support.

Replied April 2021

Verified

Reviewer

Publishing

2-10 employees

Used daily for free trial

Review source

Reviewed February 2025

2502ticket

Satisfied, Great way to efficiently manage classes as well

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, it provides organized way to managing venue

Cons:

Pricing option can be varied, more optiom can be added

Vendor Response

Thank you for your review! We would love to learn more about your comment "pricing options can be varies, more options can be added". If you feel comfortable, please reach out to us so we can learn more!

Replied February 2025

Susan H.

Used other for more than 2 years

Review source

Reviewed July 2017

It is pretty basic, but meets our needs as a small not-for-profit theater company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reasonable price is a big draw, but it is also pretty simple to set up the events. The upgrade to mobile-friendly was great. I like that we can upload an image to our tickets and edit the content, at least somewhat. Our switch from PayPal to the TicketPeak credit card processor resulted in far fewer payment problems!

Cons:

The reports are pretty clunky and a bit confusing to download. It would be nice to archive old events such that they no longer show up on the reports option. Marking dozens of boxes to sort to a specific event is pretty annoying.

Vendor Response

HI Susan, Thank you for taking the time to submit a review. Sorry to hear you are having trouble with the reports section. If you need some support with this we would be happy to help, additionally we have an extensive FAQ section available on our site as well.

Replied July 2017

Rita E.

Verified reviewer

Cosmetics

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed May 2025

My TicketPeak Experience

My overall experience was great, I would like to see this company expand, I believe it has a lot of potential.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about TicketPeak is that I can sell tickets for upcoming workshops through the app. I find this software easy to use.

Cons:

The only thing that I can think of is that this App is not as expanded like Eventbrite, everything else is good.

Vendor Response

Thank you for the review!

Replied May 2025

Katie B.

Verified reviewer

Education Management

Self-Employed

Used monthly for free trial

Review source

Reviewed November 2024

Convenient and Legit

The tickets were legit and I wasn’t worried about getting in to the venue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Convenient, made my day easier.

Cons:

As usual, the extra convenience fees are annoying.

Vendor Response

Thank you very much Katie for taking the time to review TicketPeak

Replied November 2024

David R.

Verified reviewer

Entertainment

2-10 employees

Used weekly for more than 2 years

Reviewed February 2024

Recommended by a friend and we stayed for the service and features

It’s been fantastic. All of the team members we’ve had the pleasure of contacting have handled any issues quickly and to complete satisfaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use once things are setup. It’s a learning process and once it’s accomplished it’s very simple to keep going. Completed events automatically disappear from public view.

Cons:

It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.

Vendor Response

Thank you very much for the kind words.

Replied February 2024

Robin Y.

Verified reviewer

Education Management

51-200 employees

Used other for more than 2 years

Review source

Reviewed April 2021

TicketPeak - Great Ticket Platform

We previously sold tickets in person and over the phone. TicketPeak has streamlined this process so much and freed up precious time. The customer service is great! Whenever I have a question, or something I am trying to figure out, I can simply contact your customer support. [SENSITIVE CONTENT HIDDEN] is amazing and always cheerfully answers any of my questions, or fixes any of my problems. Overall this was a wonderful addition to our school events.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our school uses this software for the sale of several types of events, from general admission to drama/musical assigned seating. This software makes it very easy for our customers to purchase tickets. We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales. You can easily export information for easy use.

Cons:

There are several areas to add information. When added the information goes to different locations. From what customers see on the order site, to what is seen on the order confirmation page, to what is printed on the tickets. It is a bit tricky to know what goes where. It can be a bit of trial and error to get it all set up the way we want it. We use this for multiple events, but it is not something we use every week, so it can sometimes take a bit to get it set up the way we want it. With that said, it is still worth the set up struggles, as the rest works seamlessly.

Reasons for choosing TicketPeak

TicketPeak seemed to be the simplest software to use as well as the most cost effective.

Vendor Response

Hi Robin, thank you so much for the review, we value your feedback and would like to hear more about any struggles you had navigating the system so we can make it easier for you and provide the necessary support. Please contact us at your convenience. The TicketPeak Team.

Replied April 2021

Marian L.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

We Love TicketPeak!

Excellent. They take a keen interest in our business and how we can increase our event revenue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TicketPeak works without glitches. Their customer support is outstanding. They listen to us about new features.

Cons:

Would be nice if they add private lesson functionality at some point.

Vendor Response

Hi Marian, Thank you very much for taking the time to submit a review. We really appreciate it.

Replied January 2024

Lindsay M.

Used unspecified for unspecified

Review source

Reviewed March 2013

COULD NOT BE HAPPIER!!!

We had decided this year to switch to online assigned seat ticketing so that it would be less work for us during the school day and less lines at the door due to the fact we were always general admission. We went back and forth on whether or not we wanted to do it and i look back now and i'm mad at the time we wasted making a decision because it was THE BEST DECISION we could have made. It saved us SOOO much time and aggravation and kept our lobby so much more pleasant. In the past people waited an hour or more on line so that they got a good seat. Now, people came 15-30 minutes before show time, could walk around the lobby and then go in to their assigned seats. We noticed we also sold a lot of merchandise in our lobby this year because people did not need to stand in line, which was an extra added bonus! DO NOT WASTE TIME, EMAIL TICKETPEAK TODAY!!! You will NOT be dissapointed!!! Thank you Louis for all your help!!!

Ratings Breakdown

Ease of use

Customer support

Pros:

-AMAZING customer service. Probably the best customer service i've ever dealt with ever. Louis was available via email and phone and wrote back to emails immediately. I never felt stressed waiting for a call back from him b/c he was so prompt in getting back to me. I really wish all companies had someone as attentive and reliable as he was with ticketpeak. -The site is very easy to maneuver through. At first i wasn't sure what to click and where to go but after playing around a little bit, it was mostly self explanatory and most people would have no problem using it. -EXTREMELY quick in getting our site up and running. It was less than 24 hours from the time i sent Louis our seating chart and we started selling tickets. -LOVE that you can add a jpeg logo to personalize tickets. -It's GREAT that you can add messages on the ticket regarding the show. -the reports the site provides are SOOOO informative and helpful afterwards. -We received a ton of compliments.

Cons:

I can honestly say that i cannot think of any cons of this site or the people that i dealt with. It really is a fabulous site and program and I have and will continue to recommend it to people who could benefit from it.

Timothy V.

Verified reviewer

Performing Arts

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed April 2021

Ticket is a versatile platform for small and mid sized performing arts venues

TicketPeak has really allowed us to take all of our shows and activities online and create an interface with our volunteers and actors in an inexpensive and versatile way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have appreciated the versatility of the platform, especially for a small, black-box theatre like ours. That fact that you can design and implement your own seating chart without having to have the involvement of other technicians was really the game changer for us, as our performances can have a totally different setup every show. I also have utilized and like the various reports for customers and purchases, and they are constantly adding improvements.

Cons:

It was a little clunky and not very user friendly in its first iteration, but that has improved dramatically. It does have a bit of a longer learning curve, but the feature set is worth it.

Reasons for choosing TicketPeak

TicketPeak was the only platform at the time that really gave us full control to create our own seating charts.

Vendor Response

Thank you Timothy for taking the time to provide some great feedback. We truly value clients like you as we strive to provide the best service and support we can.

Replied April 2021

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TicketPeak 2026: Benefits, Features & Pricing

Overview

About TicketPeak

TicketPeak Screenshots

TicketPeak Pricing and Plans

TicketPeak Features

TicketPeak Integrations

TicketPeak User Reviews

TicketPeak Popular Comparisons

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