Fellowship One Software


 

ACTIVE Network's church management offering, Fellowship One, provides stand-alone platforms that can help manage church memberships, contributions through donors, or events & facilities activities, while communications and outreach and volunteer management are included within comprehensive suites. 

Fellowship One is a cloud-based solution that provides a broad view of families tracked within their membership database. Users can see graphs depicting previous and planned membership involvement and opt into church photo directories. Their event management program helps customize event registration limits, fully integrates online check-ins with the database, and streamlines payment through online registration portals. The volunteer management feature allows candidates to apply online and simplifies the matching of applicants to opportunities through defined prerequisites and automated background checks. Giving rates are also increased as donors can contribute by eCheck or credit card online, and their donations are automatically assigned to specific funds and pledge drives. 

In addition to several instructor-led or self-paced training courses that are designed to meet specific needs, users can also access a comprehensive learning center if they need to quickly learn a specific feature. Online help tools are also included within the program for users to reference as they work.

Fellowship One suits congregations of all denominations with more than 1,000 attendees and churches with more than 10 employees and at least six users. It is a Web-based program, operates in Mac-based environments, and is available on iPhone and Android mobile devices.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

35 Reviews of Fellowship One

 
Software Advice Reviews (8)
More Reviews (27)

Showing 1-8 of 8

from Freedom Church
Specialty: Non-Denominational
Number of employees: 2-10 employees Employees number: 2-10 employees

TERRIBLE TERRIBLE TERRIBLE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This has been such an awful experience. Just today, indicative of the process since F1 took over Connection Power, nearly 3 hours today trying to get to someone and all you can do is leave a message only to find out that you have to call back and leave a message for someone else. Highly recommend NOT Fellowship one

Advice to Others

Go somewhere else

 
 

from The Fellowship
Specialty: Non-Denominational

The most powerful software for managing relationships

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Fellowship One is powerful. It is the best way to manage the complexity of a growing church, community and world.

Likes Least

Large, powerful and at times a little slow in responding to unique needs but it's worth it.

Recommendations

Of course you need to look at what you need. The larger the church or more complexity you have the more power the software you need.

 
 

from The Fellowship
Specialty: Non-Denominational

Powerful But Not Very User-Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Fellowship One is a tremendously powerful tool that meets most of the needs we have for our church database. We are able to track an infinite number of details related to each person in the database. Recently, we began using F1 to allow our church members to search and find a small group, then sign up - all online. I am still learning all the ways we can use F1.

Likes Least

The most frustrating aspects of F1 are: 1) It doesn't have a mobile interface for online registrations - and online registration is a huge part of how we use F1. We have begun using a third party app that integrates with F1 so that our online registration process is mobile friendly. 2) F1 is not very user-friendly and they don't offer easy-to-find support. This is the most difficult aspect of the product.

Recommendations

Fellowship One, even with it's difficulties, is a valuable tool. My recommendation is to have several people who are very tech savvy that can learn F1, become masters at using F1 and who can teach others the basics.

 
 

from Bayside Church
Specialty: Christian, Protestant

Fellowship One has been a tremendous asset to the church

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Fellowship Tech support is very knowledgeable and very responsive. The report writing team is outstanding in building capable and flexible reports.

Likes Least

The email system is too simplistic, particularly in handling unsubscribes. There is no capability to be connected to one ministry and not another without manipulating attributes.

Recommendations

Understand that Fellowship One is a comprehensive system. It requires the user to be engaged in knowing what they are doing and what it means for future needs.

 
 

from Experience Church.tv
Specialty: Christian, Protestant

Moderately Pleased, but disappointed from the sales to real world

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the options and the cross-platform integration.

Likes Least

I don't like their support or how difficult it is to mine the information from the system. It is far from user friendly in a church volunteer department. Even after I had someone get certified on the product, it's still cumbersome to use.

Recommendations

Take your time and see what else is out there. We are fully vested with F1, so transition would be highly difficult. So explore. My thoughts are, what good is it to have features, if you can't use the features? Especially reports! We have someone that has a degree on staff in database management. Without that person, we would have changed systems.

 
 

from NewPointe
Specialty: Non-Denominational

Fellowship One has been good to us but we are moving on

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's a complete church management software system that has grown with us over the years. As we grew, Fellowship One was able to handle our growth.

Likes Least

Their report writer is really lacking for our needs. There has even been times where two different Fellowship One reports were to have the same results, but the two reports gave me different results. That was very troubling. Also, recently their response time to support tickets has been very slow.

Recommendations

Look at all options before committing to any one provider.

 
 

from The Fellowship
Specialty: Non-Denominational

F1 from a Finance Manager point of view

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I can get reports that give me what I need to know and can manipulate those for just the information I need. I also really like the giving module - with the batch scanner - really fast, intuitive, and easy to administer. We aren't there yet, but when we are it will be easy to segregate check scanning from posting. I can also say that each time they make upgrades to the program, I am impressed with the improvements. It seems like F1 "gets it".

Likes Least

It is difficult to figure out how to enter a ticket to receive support. I wish they would streamline this process.

Recommendations

F1 has a very robust offering. I have just talked about what I see from a finance manager point of view, but we are really happy with what they have done with groups, and their communication platform is good too. It is a big program, with lots of capabilities - it's very robust.

 
 

from 121 Community Church
Specialty: Christian, Protestant

F1 has been great for us

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like how powerful the database is and how much you can do with it.

Likes Least

With so many reporting options, it gets confusing sometimes just getting a simple report done.

Recommendations

Look at all the options, and if you're cool with using them and want a powerful database, F1 is the best one out there.

 
 
 
Write a Review