All Bench Reviews
312 results
Sort by
Bench Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.5
Value for money
4.3
Functionality
4.4
Pros
"Hands-off bookkeeping with real pros doing your books, easy-to-read financials, saves hours each month."
"I liked the idea of having support and a knowledgeable team to up to date and accurate financials."
"It's a great value for money."
Cons
"It has some limitations when we need very detailed and cutomized reports, Communication can take a bit longer during busy time which can be a challenge when quick answer is needed."
"They have changed my bookkeeper 4 times in a single year; they made repeated mistakes after mistakes on my books, nothing was personalized, all they do is to set the system to classify the transactions; 2 different 'tax experts' that gave me wrong information; books are NEVER completed on time, they are constantly late by several months; about filing taxes: they will file for an extension regardless of whether your books are done or not.. without even consulting with you; messages and emails are never replied to, you have to call every time and nothing gets resolved;"
"Tax filing errors that we had to discover with a 3rd party accounting firm. If you like getting ripped off, money stolen and then have to hire another accounting firm to fix all the issues they caused, then Bench is for you. "
Have you used Bench and would like to share your experience with others?
Wondering if Bench is right for your organization?
Our Bookkeeper Software selection experts can help you in 15 minutes or less.