All Chargebee Reviews
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Chargebee Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
3.9
Value for money
3.9
Functionality
4.2
Pros
"As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support."
"Top-tier billing platform, highly customizable with robust features, plus responsive and helpful support."
"Chargebee is a solid subscription management tool with clean reporting and reliable billing automation."
Cons
"Using Chargebee has never been completely positive, but cancelling Chargebee is an extremely unpleasant experience. When it was finally time to cancel our monthly subscription to Chargebee, we cancelled our subscription well in advance of the next renewal, and we were still RENEWED FOR ANOTHER MONTH AFTER CANCELLATION."
"We are constantly editing subscriptions and it's quite burdensome. If you run a filter on a particular screen and click on a link, it erases the filter. While this software seems to be more efficient from a reporting perspective, it's much more burdensome for the employees doing the actual work. "
"Some advanced configurations can feel a bit overwhelming at first."
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