--- title: "Expensify Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Expensify. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Expensify is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/expensify-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) / [Expensify](https://www.softwareadvice.com/accounting/expensify-profile/) / Expensify Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/expensify-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/expensify-profile/alternatives/) # Expensify User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,397 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.2/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 964 reviews (69%) - 4 stars: 299 reviews (21%) - 3 stars: 67 reviews (5%) - 2 stars: 31 reviews (2%) - 1 star: 36 reviews (3%) ### Most mentioned pros - It has reduced paperwork, sped up reimbursements, and improved visibility over spending, making the whole process smoother and more organised. - By standardizing how staff submit expenses, the tool shortened closing cycles, freed time for client analysis, and gave clearer visibility into costs tied to specific advisory projects. - Features like Concierge AI stand out — it automatically categorizes expenses, fixes missing details, and even submits reports on time, which saves a huge amount of manual effort. ### Most mentioned cons - The biggest frustration is that Expensify only solves half the problem — we still need a separate tool for travel booking, which means employees are constantly switching between platforms for what should be one seamless workflow. - The integration setup (particularly with Uber) is also more complicated than it should be, and the handoff to NetSuite for back-end accounting still requires more manual effort from Finance than we'd like. - Still, occasional sync issues with cards and some confusing error messages meant extra time checking transactions, which can frustrate a small team handling client portfolios. ## Expensify customer reviews Showing reviews 1-25 of 1,397 (page 1). ### Used it for years - Overall rating: 5/5 - Reviewer: Jack H. - Verified reviewer: Yes - Industry: Import and Export - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered 9.7 - easy to use, seamless Integration with accounting, keeps my mileage/credit card receipts/etc all in one place #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It’s easy to use… scan receipts, track mileage, forward receipts … it all works. And, I can use my preferred card - and earn my miles #### Cons Improve report settings - new expenses may need to be loaded into different reports. Requires some shifting #### Reasons for switching to Expensify Ease of use, cost of product, functionality and flexibility --- ### Drag, drop and Dr...expensify!! - Overall rating: 5/5 - Reviewer: Ben S. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Saves me tons of time and takes about 30 minutes a month to enter a few daily expenses. Very thankful that I can take a screenshot of my parking receipts, drag and drop, several on one sheet and it just works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Drag and drop is amazing - creates the whole thing, auto reads the details. Wonderful. This saves me a ton of time monthly. #### Cons Still have to enter mileage since I don't track otherwise. I don't know that there is any way around this. Technically you can record mileage as you go. #### Reasons for switching to Expensify More affordable. And the functionality just works. --- ### Great T&E Overall platform. Recommended! - Overall rating: 5/5 - Reviewer: Guilherme H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Mobile app is one of the strongest features. The interface is clean, and with a simple picture from the invoice, I can start and submit reports anywhere. The OCR is quite good to capture most of the information contained on the invoice and help avoiding manual entry. Even when you put some data wrong manually, the system, based on the scanned receipt, helps identify where you did something wrong #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Expensify since my Day 1 at my company and I have no complains and just good feedback to say about this trustworthy platform. All my reimbursements and other travel and expenses is solely provided and a reported under Expensify. I can say that everyone should at least have a try and note how important a dedicated platform like Expensify is important for small, medium and large companies. #### Cons As described before, Expensify is a very trustworthy platform that helps small, medium and large companies to organize their travel and expenses, reimbursements, reports integrated with other finance systems and provides a comprehensive and reliable way so that finance can have enough control over employee's expenses. All should try at least once, via demo or working to understand how good Expensify is. --- ### Extremely satisfied customer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Easy to use, reporting and receipt uploads are quick and painless and the pricing is better than direct when using travel portal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is top notch. The platform is extremely easy to use and follow and uploading receipts is a breeze. Totally saves me time on my mobile application. In addition, reporting is quick, easy and accurate. No suprises. #### Cons Honestly---nothing. They are always innovating. What I like most is their support services. When I reach out--they respond immediately which is wonderful. #### Reasons for switching to Expensify Easier and more cost effective. Reporting is more robust as well. --- ### We love Expensify - great expense management tool!! - Overall rating: 5/5 - Reviewer: Jeff G. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, we've had a great experience during the sales process, implementation and post-sales. [sensitive content hidden] was our sales and implementation resource and she was wonderful to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of implementation, ability to customize policies and workflows quickly and easily, the variety of methods for submitting receipts and pictures of receipts. #### Cons So far, everything has worked as advertised and we have not had any issues. One customization that would be nice would be the ability to set some employees up to auto-submit on certain days of the week and other employees being set to have to manually submit all of their reports. #### Reasons for choosing Expensify Experience during the Sales process and pricing --- ### Expensify Makes Expense Reporting Almost Effortless - Overall rating: 5/5 - Reviewer: Steve S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered There is a little bit of setup involved at the beginning, but after that, Expensify makes tracking receipts and submitting expenses remarkably easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Expensify is a great platform. One of the best features is simply not having to keep track of paper receipts anymore. You can take a photo of a receipt right within the Expensify app or upload one from your device. If a receipt arrives by email, you can just forward it directly to Expensify. The auto-categorization works very well, and I especially like how easy it is to create rules for recurring expenses. Once you've set up a rule to capture the appropriate details, Expensify can automatically fill them in the next time around, which saves a lot of repetitive work. The reports are also clean, organized, and professional. I've had no problem with my workplace accepting the Expensify report format as submitted. #### Cons As an individual user, you do have to put a little time in up front to set up the expense categories your business wants you to use, but once that's done, Expensify is a breeze. --- ### Expensify is an excellent too - Overall rating: 5/5 - Reviewer: Fabrice e. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Expensify has been a great improvement for our expense management process. It is simple, intuitive, and very fast to use, making daily expense reporting much more efficient. One of its biggest advantages for us is the ability to easily manage offshore expenses and transactions in multiple currencies, which is essential for an international environment. The platform is user-friendly and significantly reduces the time spent submitting, reviewing, and tracking expenses. Overall, Expensify has simplified our workflow, improved visibility, and made the entire expense management process much smoother. A very practical and reliable solution that I would definitely recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Expensify is an excellent tool, especially for offshore operations and managing expenses in multiple currencies. It’s simple to use, very intuitive, fast, and efficient. It makes international expense management smooth and hassle-free. Highly recommended! #### Cons I use Expensify almost entirely through the mobile app, and overall the experience has been excellent. It is fast, intuitive, and makes managing expenses across multiple countries and currencies extremely easy. Receipt capture and expense submission can all be handled directly from the phone, which is particularly convenient when travelling or working offshore. There is honestly not much to criticize. If I had to mention one area for improvement, it would be better functionality when the network connection is weak or unstable, which can sometimes be an issue when working offshore. Apart from that, Expensify has been a great improvement to our expense management process. --- ### Easy Expense Management with Great OCR Scanning - Overall rating: 5/5 - Reviewer: Anilkumar B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I had a great experience using Expensify during my recent business trip. The app is easy to use, and the OCR receipt scanning feature makes submitting expenses quick and convenient. What I appreciate most is being able to manage my expenses and get timely approvals from my office, even while traveling. It feels like having my office with me wherever I go. Overall, Expensify has made my business travel expense management much easier and more efficient. Highly recommended! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I had a great experience using Expensify during my recent business trip. The app is user-friendly, and the OCR receipt scanning feature makes submitting expenses quick and hassle-free. I especially liked how easily I could track my expenses and submit them for approval while traveling, without worrying about paperwork or delays. It helped me stay organized and manage my business expenses efficiently. The overall experience was smooth and convenient, although switching between different versions was a little confusing initially. Expensify is a great tool for business travelers who want a simple and reliable way to manage their expenses on the go. #### Cons Switching between different versions of Expensify was a bit confusing initially. A more seamless and intuitive switching experience would make the app even easier to use. --- ### A valuable help for anyone who travels for work! - Overall rating: 5/5 - Reviewer: Fabrizio d. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I enjoyed Expensify’s usability and functionalities for more than a decade as a freelance consultant, managing and reporting my expenses from all over EMEA and USA to my customers. Multiple credit cards, multiple banks, multiple reporting systems: all converged via seamless import into my reports. Flights, lodging, car rentals and fueling, meals, etc… I cannot imagine how I would have made it without Expensify. Warmly recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The intuitive UI, the application reliability, unlimited archival of my expense reports, and the level of customization available. #### Cons The lack of automatic integration with Italian banking systems. Nevertheless, I was able to export my transactions and import them into Expensify. --- ### Simple to use and great reporting - Overall rating: 5/5 - Reviewer: Greg W. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered This app is so simple to use and keeps all of my reimbursable expenses and expense receipts organized. It is the best app that I have used for maintaining expense receipts and creating reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the reporting feature make this app the best. The receipt upload is straight forward. #### Cons I haven’t run into any negatives yet. I have been using Expensify for over 5 years and have not had any problem that I couldn’t figure out myself or just emailed the question to the Expensify team who responded in less than two hours. --- ### Seamless Expense Management for Bookkeepers and Clients - Overall rating: 5/5 - Reviewer: Chris U. J. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Expensify both personally and with clients, it feels like a tool that is designed more around usability than complexity. As a user, it makes expense tracking much easier. Expenses are recorded right away, there’s nothing to remember later, and it’s easy to look things up when needed. Over time, it becomes part of a routine rather than a task. When working with clients, the difference is even more noticeable. Instead of repeatedly asking for documents or organizing information manually, data starts coming in naturally as clients use the app. This reduces the amount of back-and-forth and makes communication much simpler. It also works well across different types of clients, regardless of their experience level, which is especially important in a remote setup. People tend to keep using it once they start, and that consistency makes a big difference in maintaining a smooth workflow. Overall, it doesn’t replace bookkeeping, but it does make the entire process more manageable by improving how information is captured and shared. Expensify stabilizes data flow and makes collaboration much easier. Based on my experience, I’d rate it around 4.5 to 4.7 out of 5. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros One of the first things I noticed when using Expensify is how simple it is to keep using consistently. You just take a picture of a receipt, and SmartScan automatically pulls in the amount, date, and vendor, so there’s very little manual input involved. After a while, it doesn’t even feel like you’re managing expenses—it just happens naturally in the background. Forwarding email receipts is also very convenient. Instead of having to upload files manually, everything flows into the system with minimal effort. Being able to review expenses alongside card activity also makes it easier to keep track of spending in a practical way, not just for record-keeping but for day-to-day awareness. From a remote bookkeeper’s perspective, this ease of use becomes even more valuable when working with clients. Even those who are not familiar with accounting tools can start using it without much explanation, and in most cases, they continue using it without needing reminders. Over time, this naturally reduces the need to request receipts or follow up, and the flow of documents becomes much more consistent. Another major advantage is that Expensify can integrate directly with accounting software like QuickBooks. Expenses recorded in Expensify can be synced straight into QuickBooks accounts, which means bookkeepers don’t have to manually re-enter or reformat data. This integration helps create a seamless workflow between clients and bookkeepers and keeps the overall accounting process much smoother. The Expense Report feature is also straightforward. Clients can group their expenses and submit them without overcomplicating the process, which helps maintain consistency. Overall, what stands out most is that the system is simple enough that people actually stick with it. #### Cons From a user standpoint, there aren’t any major frustrations. The simplicity of the system actually works in its favor and helps maintain regular use. That said, the automatically captured details are not always perfectly accurate, so there are times when categories or minor details need to be reviewed or adjusted. From a bookkeeping perspective, this becomes more noticeable, as the data still requires a final review before being fully ready for accounting purposes. Also, since transactions are grouped into Expense Reports, there can be some extra steps when breaking things down for detailed categorization or reconciliation. However, this feels like a reasonable trade-off for keeping the overall experience simple and user-friendly. #### Reasons for switching to Expensify While clients sometimes found Dext confusing and had trouble submitting receipts correctly, as a bookkeeper it provided useful reporting and basic spend analysis. Even with these strengths, Expensify was chosen because it simplified the process for clients of all ages, automated receipt capture more reliably, and made bookkeeping and reporting smoother overall. --- ### Expensify Has Been a Game-Changer for My Expense Management - Overall rating: 5/5 - Reviewer: Andrea M. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered What really stands out is how intuitive the interface is. Creating expense reports is straightforward, and the approval workflow keeps everything organized. My accountant loves how clean and detailed the reports are, especially during tax season. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros After using Expensify for over three years, I can honestly say it has transformed how I handle expenses and made my life significantly easier. The app's receipt scanning feature is incredibly accurate - I simply snap a photo and it automatically extracts all the relevant details like merchant, amount, and date. No more digging through pockets full of crumpled receipts or trying to remember what that random charge was for weeks later. #### Cons Training - there doesn't seem to be any training available for onboarding new employees or support for executives. #### Reasons for switching to Expensify My org did not use Concur so I needed to adjust. --- ### Top of the Charts, Hands Down! - Overall rating: 5/5 - Reviewer: Matthew G. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic service, great interface, easy to use, and minimize the amount of time it takes me to complete even complex expense reports. My reimbursements are quick and painless. I used to dread sitting down for long, drawn out session of submitting expenses, but with the seamless expense tracking and useful functionality, it takes me no time at all to get things square away. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User Interface and Ease of Use are huge factors in why Expensify is so good. It's simple, intuitive, and gets the job done without a ton of overhead. #### Cons I haven't found any con's yet! It's been the most reliable system I have used over my 30 year career. I have seen zero bugs or issues at all. #### Reasons for switching to Expensify My new organization was using Expensify when I joined. --- ### expenses fast and easy - Overall rating: 5/5 - Reviewer: Andrew G. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered 10/10. I wouldn't want to do expenses any other way. The product is easy to use, the AI is very good at grabbing all the necessary information for accurate expenses and helps me focus on my job #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use. one picture is all it takes. no more dealing with taping receipts and keeping a wallet full of receipts #### Cons That I spent the first 20 years of my career without it. I wish I could have the hours of my life back that I wasted doing expenses "the old way" #### Reasons for switching to Expensify When I switched jobs I came to a company that uses expensify --- ### It truly makes your life easier - Overall rating: 5/5 - Reviewer: Sergio V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered It truly makes your job easier to the point where you stop worrying about your expense reports. No more loose receipts in your pocket! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used different tools in different companies, but I must say Expensify is the most useful and intuitive. #### Cons There isn’t something bad. From uploading receipts to getting paid, it is all an amazing experience. #### Reasons for switching to Expensify This is a new conpany that uses Expensify instead of SAP Concur --- ### Efficient and fast reimbursement tool, great for everyday business expenses - Overall rating: 5/5 - Reviewer: Ana B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Expensify is a great tool for managing everyday business expenses and employee reimbursements. It dramatically cuts down on manual spreadsheets, allowing us to scan and submit receipts in seconds and get paid back in less than a month. It has a minor learning curve at the beginning, but it becomes highly intuitive after a few uses. The mobile app is especially convenient for submitting expenses without needing a computer. That said, it is ideal for small to medium upfront costs (meals, books, tickets), but less suited for very large expenses like flights, where out-of-pocket payment isn't ideal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The automated receipt scanning is incredibly efficient; it reads data accurately and saves a lot of time. I also love how easy it is to upload payment information on the go and keep all expense categories organized in real-time, which significantly reduces administrative work. #### Cons It lacks an option to save "favorite" or frequent categories and merchants. Since we typically submit the same types of expenses (like books, conference tickets, or regular client meetings), having a quick-select or default option for frequent entries would make the process even faster. --- ### Great User Experience with Room for Better Audit Tracking - Overall rating: 4/5 - Reviewer: Rizwan K. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Expensify is a reliable expense management solution that simplifies the entire reimbursement process. It’s intuitive, easy to use, and the receipt scanning and mileage calculation features save a significant amount of time. Customer support has also been responsive and helpful whenever I’ve needed assistance. While I’d like to see a more comprehensive audit log for tracking changes to expenses, the platform has been reliable and has made expense management much more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I’ve had a good experience with Expensify. It’s very easy to use, with a simple and intuitive interface that makes submitting and managing expenses quick and hassle-free. The receipt upload feature is excellent. Just snap a photo, and it captures the details accurately, saving a lot of time. I also like the mileage calculation feature, which uses maps to calculate travel distances accurately, making it easy to claim mileage expenses without any manual calculations. Customer support has also been responsive and helpful whenever I’ve needed assistance. Dedicated support makes it easy to communicate and have that customer-client relationship. #### Cons One area where Expensify could improve is its audit trail. It doesn’t provide a comprehensive audit log of user changes to an expense, making it difficult to track who modified what and when. A more detailed change history would improve transparency and make auditing and troubleshooting much easier. --- ### Simple and Efficient Expense Management - Overall rating: 5/5 - Reviewer: Shubham Y. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Expensify has been positive. It makes expense management more convenient by simplifying receipt uploads, expense tracking, report submission, and approvals. The automation reduces manual work and helps keep expenses organized. While some settings and reporting options could be more intuitive and flexible, the product is generally easy to use and has made managing business expenses more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Expensify is how simple it makes day-to-day expense management. Receipt uploads are quick, expense details can be captured with minimal manual entry, and submitting and tracking expenses is straightforward. The reporting and approval features also help keep everything organized and save time compared with managing expenses manually. #### Cons The interface can feel a little confusing in some areas, especially when setting up policies, approval workflows, or less frequently used features. Some reporting and customization options could also be more flexible. Occasionally, expense details extracted from receipts need manual correction, so it’s still important to review submissions before finalizing them. --- ### Expensify review from Martin - Overall rating: 5/5 - Reviewer: Martin L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered It is a great tool and simplifies expense reporting. The fact that there is a smartphone application makes it so that you don't have a weekly/monthly wad of receipts that you have to report/track. For me, when travelling, I would say that I lose about 20-30% of my receipts each trip, each month. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is extremely convenient to take a picture of your receipt and have Expensify automatically create the expense item for you. It will capture vendor/company, dates, $ amounts, etc. All you need to do is confirm and add customers and reason for expense. #### Cons Sometimes Expensify will duplicate expenses if you aren't patient. If you take a picture or upload a receipt then simultaneously try to manually edit, it will create two duplicate expenses and not accept one of them. I think it would be 'better'' if the users is notified then asked which record is the correct 'duplicate' expense. --- ### Managing costs of our luxury jewelry business. - Overall rating: 5/5 - Reviewer: Frank R. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered On the one hand, as a Billing Specialist, the ability to maintain proper financial records without having to pursue personnel is my priority. I rely on it to have an easy time managing our team and accelerate our monthly reporting. It offers a very automated workflow finance, but the high cost increment is punishing on a small accounting unit. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros The convenience of the day-to-day cost control is simply stunning as our jewelry customers can easily scan the paper bills on international gem trade exhibitions directly through their mobile phones. #### Cons The competitive pricing levels are not very good value money when it comes to a mid-sized boutique, and the customer support is annoyingly slow when we have to deal with unforeseen bugs and problems that slow our month-end closing. --- ### Awesome Experience with Expensify! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Expensify has been great. It is a useful and reliable tool for managing expenses efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciated Expensify’s customer support, which was responsive, helpful, and guided me efficiently through any issues I had. #### Cons The platform sometimes has bugs and technical issues that slow down my workflow and can be frustrating to resolve. --- ### Expensify! Great little reimbursement application. - Overall rating: 4/5 - Reviewer: Roberta O. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Fairly easy once it is set up but I wish there was a how to do template I could follow each time. I do have a mobile app so I can take pictures of my receipts and upload them easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Fairly easy once I set it up and I get reimbursed really quickly. I can upload receipts and put in my information for mileage reimbursement quickly. #### Cons A little confusing how to get a receipt uploaded. Easier to do on my phone then on desktop, but easier to request and manipulate on the desktop. --- ### The easiest Expense software I've used - Overall rating: 5/5 - Reviewer: Nick F. - Verified reviewer: Yes - Industry: Executive Office - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I have nothing bad to say about Expensify. I've used it for a variety of expenses but my typical use is for travel/transportation costs and I have approvals every week - it's so quick and easy I barely have to think about it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely simple to use and intuitive. Clean user interface. I approve travel expenses weekly and its so quick and easy I barely have to think about it. #### Cons I genuinely can't think of anything. The biggest complaints I've heard from my team were just down to the selections available in drop-downs and those aren't an expensify issue but rather a config issue. --- ### Easy to use - Overall rating: 5/5 - Reviewer: Chris G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, experience has been great. App and desktop work seamlessly together, data transfers over well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great to have the app available when traveling. Data imports to website seamlessly. Notifications when status of reports change or there are issues. #### Cons So far, nothing I have not liked. There can be some small issues with the auto scanning of receipts but nothing that can't be corrected in a few seconds --- ### Expensify gets the job done, mostly. - Overall rating: 5/5 - Reviewer: Max S. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The mobile app is fantastic for capturing receipts on the go. It's pretty great how it automatically pulls data from the receipt and categorizes it, making expense reports much quicker to put together. I also appreciate the clear audit trail it provides for our finance team. #### Cons Sometimes the automatic categorization gets things slightly wrong, which then requires a manual correction. It's not a huge deal, but it can be a bit annoying when it happens consistently with certain vendors. Also, finding specific older reports can be clunky. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/expensify-profile/reviews/?page=2) --- Expensify Reviews, Pros and Cons - 2026 Software Advice