All Heartland Payments+ Reviews
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Heartland Payments+ Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.1
Value for money
4
Functionality
4.3
Pros
"With great customer service, security features, and customizable options, it’s ideal for medium to large businesses that need a robust system."
"What I like least about heartland is that it’s not Ideal for Small, Simple Businesses, it is a great solution for businesses of all sizes, some small businesses with basic payment needs might find the service a bit over complicated or more issues to consider."
"Its adaptability grows with our business, and the financial reporting tools keep everything transparent. Plus, the built-in security features are rock-solid which guarantees us efficiency"
Cons
"At that time, I canceled my payroll services after the year-end processing and also canceled my merchant credit card processing account for that company. Despite the business closure, Heartland continued billing me for merchant services — over $300 per month — even though the account was inactive and no credit card transactions occurred. When I contacted Heartland for assistance, I was told they could not locate my account due to a misspelled name, and I was given no resolution. Once the found it I was basically told it was too bad so sad."
"When it get to drawing &design of heartland payment it lags a lot I had to start over and over again"
"The only aspect of Heartland Payment that I find annoying is that if the security code changes after a card expires, you have to re-add the entire card."
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