All Heartland Payments+ Reviews
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Heartland Payments+ Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.1
Value for money
4
Functionality
4.3
Pros
"With great customer service, security features, and customizable options, it’s ideal for medium to large businesses that need a robust system."
"What I like least about heartland is that it’s not Ideal for Small, Simple Businesses, it is a great solution for businesses of all sizes, some small businesses with basic payment needs might find the service a bit over complicated or more issues to consider."
"It ensures that we have accurate and updated transactions reports that help us to track all the received payments and also makes it easy to resolve any payments disputes."
Cons
"At that time, I canceled my payroll services after the year-end processing and also canceled my merchant credit card processing account for that company. Despite the business closure, Heartland continued billing me for merchant services — over $300 per month — even though the account was inactive and no credit card transactions occurred. When I contacted Heartland for assistance, I was told they could not locate my account due to a misspelled name, and I was given no resolution. Once the found it I was basically told it was too bad so sad."
"When it get to drawing &design of heartland payment it lags a lot I had to start over and over again"
"What I like least about Heartland Payments + is the high fees and unexpected charges and rate increases."
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