All Paystand Reviews
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Paystand Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.2
Value for money
4.3
Functionality
4.2
Pros
"We selected Paystand for our customer payments and started using services in 2016 because it allowed our customers to pay via a self-service website and quickly pay online with their invoice information."
"paystand is its zero transaction free service this main likely factor of company.as i listen their higher management team is very capable.ceo is also very determent person.paystand is working well.their team consistently work to feel happy and connected"
"I love that my clients are able to submit payments remotely using the payment option that best suits their needs."
Cons
"I've tried to work with them for 3-4 months and their support is incredibly slow to respond and will not provide the report information I have requested to verify we have received all of the processed funds."
"The customer can change the amount you bill, and you have to double check the accounting on every invoice billed and rebill where the customer changed the amount. Plus the amount of time they take to deposit the funds is insane, almost double the average ."
"Customers who don't have an email address, even if calling in to our offices to pay, WE can't apply their payment using the portal at all. That GREATLY LIMITS a homeowner's ability to pay other than by cash or check. "
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