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Airbrake

Airbrake 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Airbrake
Airbrake
4.7
(30)

Pricing

Starting at $19.00 per month

About Airbrake

Airbrake is a cloud-based error and bug reporting solution that caters to development teams in small and midsize organizations. The features of this solution include backlog management, filtering, ticket management, issue tracking and workforce management.

Airbrake helps users resolve their technical and code errors by reporting bugs directly to the developer team. Airbrake helps users group errors based on type so that they can be resolved by developers with expertise in specific error types.

Airbrake features error data management, which allows users to aggregate bugs and use that to identify the files, methods or code snippets responsible for the exception. Users can also identify affected nodes, URLs and browsers.

Airbrake offers integration with business workflow management solutions such as Slack, GitHub, JIRA and Trello. The solution features a mobile application for both iOS and Android devices.

Airbrake is available on a monthly subscription basis that includes support via email and phone.

Airbrake Screenshots

0
0
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Airbrake Pricing and Plans

Starting price: $19.00 per month
Free Trial
Free Version

Error Monitoring

$19.00

per month

Plan includes:

  • Code Error Monitoring
  • Deploy Tracking
  • Fix Prioritization
  • Issue De-Bugging
  • Security Management

Performance Monitoring

$19.00

per month

Plan includes:

  • App Performance Monitoring
  • Background Job Monitoring
  • Database Performance Analysis
  • Error Contextualization
  • Performance Metrics Analysis
  • Route Performance Analysis
  • User Satisfaction Measurements

Airbrake Features

  • Popular features found in Bug Tracking
    Audit Trail
    Issue Tracking
    Knowledge Base Management
    Prioritization
    Project Management
    Real-Time Notifications
    Task Progress Tracking
    Ticket Management
    Workflow Management
  • More features of Airbrake
    Backlog Management
    Charting
    Compatibility Testing
    Debugging
    Deployment Management
    Diagnostic Tools
    Graphical User Interface
    Integrated Development Environment
    Mobile Development
    Performance Metrics
    Root Cause Analysis
    Software Development
    Web App Development

Airbrake Integrations

LogicMonitor
LogicMonitor
New Relic
New Relic
Okta
Okta
OneLogin
OneLogin
PagerDuty
PagerDuty
Trello
Trello

See all 15 integrations

Airbrake User Reviews

Overall Rating

4.7

Ratings Breakdown

5

70%

4

30%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.7

JZ

Joseph Z.

Security and Investigations

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed March 2017

Bots, and plugins, and cache invalidation, oh my!

5

Airbrake has been amazing. We were able to get it installed, configured, tested, and deployed to two applications in about 30 minutes thanks to their open-source packages and concise documentation. We were even able to update Airbrake with information about our releases (git commit #) so we knew exactly what version of the code we were running when a problem began. We went from being overwhelmed with noisy, pointless, and ultimately ignored exception emails to getting just a few clean and concise notifications. Logging into the site gives you access to a plethora of additional information, as well as an "aggregations" tab that shows the commonality between logically grouped exceptions. We set up a WordPress blog (there's a plugin!) and an aging ASP MVC site. We had initially assumed that the exceptions would be "dumbed down" to the lowest common denominator, but we were pleasantly surprised to see that each product included platform specific information. Everything is neatly organized and visualized so that it's easy and intuitive to make sense of the mass of information. With roughly 30 minutes of setup we were finally able to pinpoint an issue that we had been speculating about for months. (Bots, and plugins, and cache invalidation, oh my!) Finally, it's obvious that Airbrake has put a lot of effort and attention into user experience. The interface is so clean, concise, and understandable that it's oddly tempting to show off. Airbrake is easy to setup, smartly alerts, smartly organizes, is a pleasure to use, and we strangely want to show off our exceptions...5 stars!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy to setup Reduces email alerts Smartly organizes Easy to use We love showing it off
Cons:
I wish it would fix the exceptions too :)

Read More

MS

Michael S.

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed February 2017

Proactive Capability!

4

We use Airbrake in a Ruby on Rails app which was super easy to setup and get running. Airbrake has given our IT a proactive capability allowing us to many times get a head of the curve when it comes to knowing about system errors. It has been my experience in the past in many different IT organizations to not find out about an error until the customer reports it. With Airbrake in many instances we were able to get a fix in place and deployed within minutes as opposed to days or hours from the 1st occurrence of a particular error/bug.

Ratings Breakdown

4
Ease of use
5
Value for money
3
Customer support
5
Functionality
icon
Pros:
It's awesome! Pretty easy to use and setup. Love the Slack integration. Our business lives and Slack and speeds up communication for our operations between business and IT. Also love the Trello integration because Trello is where we track our bugs.
Cons:
One you changed the user interface on me and it took me a minute to understand where to go to find what I was looking for but not really a big deal.

Read More

RT

Radford T.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Airbrake

4

Ratings Breakdown

4
Ease of use
4
Functionality
icon
Pros:
Attached stack trace is easy to view and navigate.
Cons:
UI is not necessarily the most user-friendly or intuitive.

Read More

RD

Rob D.

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

Must have for any web application

5

Airbrake is one of those tools we can't live without. It gives us so much visibility on the health of our application and allows us to cache bugs before they become big issues!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ease of use, great functionality
Cons:
It can be a little expensive if you have a lot of projects, but it is absolutely worth it.

Read More

AC

Anne C.

Verified reviewer

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed June 2018

Airbrake Review

5

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
A friendly user software and speed recovery are good. A cool error tracking platform to use as all the data you need is there.
Cons:
Add some feature on the future update. But other than that, this software has a great performance to use.

Read More

BV

Burkhard V.

Apparel & Fashion

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed February 2017

Error reporting as one needs it

5

We have been using airbrake for almost 5 years now and couldn't be more satisfied. Every exception that is thrown in production gets duly reported to our Slack channel and can be reacted upon. What more can anyone want.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
does as advertised detailed error reporting
Cons:
bit costly

Read More

MU

Muhammad U.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2020

Great for tracking exceptions

5

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
Airbrake really shines in helping to make your application bug free. It helps us daily to find unhandled exceptions and fix them. They deployment tracking also provide information regarding what get's fixed and what get's broken in which deployment.
Cons:
Pricing options. There should be more small level packages as well.

Read More

LR

Luis R.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed July 2015

Simplest way of keeping an eye on your production backend

4

Airbrake is the most simple & clean way of being informed about exceptions happening in production environment of our Rails application. We can talk to users about problems they are experiencing even before they come back to us with them, and that helps to build a great image (even if our application is failing!).

Ratings Breakdown

4
Ease of use
3
Customer support

Read More

TK

Tharsanan K.

Verified reviewer

2-10 employees

Used other for free trial

Review source

Reviewed March 2018

Flexible System Integrating software

4

Ratings Breakdown

3
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
minimal code is required for creating complex applications. Integrate with application is very easy. We can learn about this software easily to develop best applications. Some feedback features are available with this software.
Cons:
One problem I faced is, UI is not very interactive for beginners. Some times finding some features becomes harder.

Read More

RU

Rob U.

Used unspecified for unspecified

Review source

Reviewed February 2017

Clean, solid, reliable!

5

Airbrake is a valuable tool that is typically used on traffic-heavy applications. The major benefit of Airbrake is it provides extremely detailed exception information. It also has a great visual tool for trending and the functionality to pinpoint a problem to a specific deploy. The readme documentation and open/closed issues on Github accurately reflects the tool. I recommend the Airbrake library to everyone.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality

Read More

Showing 1 - 10 of 30 Reviews

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