--- title: "Sentry Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sentry. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sentry is a good fit for you!" source_url: "https://www.softwareadvice.com/application-performance-manage/sentry-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Issue Tracking Software](https://www.softwareadvice.com/issue-tracking/) / [Sentry](https://www.softwareadvice.com/application-performance-manage/sentry-profile/) / Sentry Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/application-performance-manage/sentry-profile/) Reviews [Alternatives](https://www.softwareadvice.com/application-performance-manage/sentry-profile/alternatives/) # Sentry User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 71 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 51 reviews (72%) - 4 stars: 18 reviews (25%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - I also love the feature Full Context which shows like stack traces and affected users, which helps fix bugs faster. - Tracking of error is very detailed and it groups similar issues nicely ,It makes everything easy to manage in comarison to other tools I used till now. - It allows me to fix issues without relying on users to report them ### Most mentioned cons - Also, the pricing can become expensive as usage increases. - It's a bit pricey and the recent shift to AI to fix help things is a slight concern. - I do like the UI and the events logging integration but the crash detection is not one of the best and the SDK integration wasn't that easy. ## Sentry customer reviews Showing reviews 1-25 of 71 (page 1). ### Keep track of API and WebApp errors - Overall rating: 4/5 - Reviewer: Fernando P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Get notified and keep track to quickly solve all system errors #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Automatically it can keep track of all the errors from your system and display very useful information such as user id, user e-mail and other error details that could help you to identify the root cause of the error and help your dev team to solve it quickly. Has a great integration with Slack so you can easily are notified of each error. #### Cons Sometimes seems to not show all the errors, looks like can skip some of It, so we cannot find information about some user that is complaining about an error. --- ### It is a good tool to monitor errors of your product - Overall rating: 4/5 - Reviewer: Silvio B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is useful as I said, I use it daily to track errors in our product and most of the times it directs me successfully to the root of the problem. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros It has a simple interface, groups errors together, keeps track of regressions. In a nutshell it is mature, robust and very helpful. Also accept some degree of customisations which is nice. #### Cons Way too expensive! Also sometimes loses some exceptions or errors. --- ### Software engineer - Overall rating: 3/5 - Reviewer: marc Y. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Provides real time error tracking with good diagnostics #### Cons Bad configurations can cause issues in the system --- ### It made the development easier - Overall rating: 5/5 - Reviewer: Xavier B. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros It makes my development easier allowing me to track all the errors #### Cons Its dificult to deploy your own instance of Sentry --- ### Helpful tool for catching errors - Overall rating: 5/5 - Reviewer: Blake P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, very happy with the service and it is free so how could you explain. I wish we had implemented this right from the get-go, it would have saved us a lot of QA time. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Pretty easy to incorporate into your system. Really helpful when trying to debug issues in your code and provides helpful data from what and where your customers are coming from. #### Cons It can be a little difficult to set it up in a way so that you are only tracking the right errors, if you are not careful with this it can flood your logs with non-issues. --- ### Amazing service, easy to implement - Overall rating: 5/5 - Reviewer: Richard R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered We wanted to get an idea of what errors our users are getting, and what errors are happening on our servers. This gave us that tool. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Easy to implement Works on any Software system Can be customized to use as much or as little as you like Awesome tools to get insight into your errors #### Cons Can be confusing to get used to the service, it has a lot of features. --- ### A really good error tracker for free - Overall rating: 5/5 - Reviewer: Kristijan N. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I've been using this for free to track errors on some of my small or personal project. It's perfect for that! The best free error tracker I could find. #### Cons Haven't used this software on a larger project so unfortunately don't know how it performs on a larger project, if it is suitable or if it has good bang-for-the-buck ratio. --- ### Very powerful, but can be confusing to set up - Overall rating: 5/5 - Reviewer: Chris V. - Verified reviewer: Yes - Industry: Design - Product usage: Used monthly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sentry is an awesome tool for developers looking to collect errors in one place. The data log is really nice and it's great to be able to get email alerts. #### Cons If you're using one of the premade libraries for an existing framework, it's very easy to get started. But if you aren't working within a framework and need to set up the integration yourself it can be somewhat confusing. Sentry is born out of a previous/older project called Raven, and the Raven name is still referenced which makes it sometimes confusing to find up-to-date documentation. --- ### Amazing error tracking tool - Overall rating: 5/5 - Reviewer: Jorgen P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Sentry offers a powerful way to see your errors and any details that would be relevant. It offers great integrations with your source control solution, your application, and alerting to Slack. Installing it in our app was painless, and they have a great free plan to try it out. #### Cons The UI I feel like could be a bit more compact, but it's still excellent --- ### Superb application error monitoring solution - Overall rating: 5/5 - Reviewer: Rahul C. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used other for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm using Sentry to track errors in my web application and it has been a joyful experience. Totally recommended. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Set-up takes literally 5 minutes on most languages. The free plan is generous enough to get started. Reports errors almost instantly. Easy to use dashboard. Detailed explanation of what went wrong in the error reports. #### Cons Regressed issues don't pop-up immediately which can be a problem. --- ### Outils bien pratique en self hosted - Overall rating: 5/5 - Reviewer: Valentin p. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Outils complet, qui peut être utilisé en SaaS ou en SelfHosté (cependant cette version est compliquée à maintenir et une réelle usine à gaz en backend)La gestion des erreurs et du Tracing est très pratique et très efficace #### Cons Usine à gaz à maintenir pour les updates --- ### Tracking issues like a Pro - Overall rating: 5/5 - Reviewer: Stewart M. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. perfect for me in monitoring bugs and the ability to debug issues that did not occur in my development environment #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sentry is a clear and simple way to track, issues and bugs, along with the environment and context in which the occurred #### Cons transactional an application, performance monitoring quota disappears very quickly without topping up with cash #### Reasons for choosing Sentry it does what I need --- ### Amzing exception tracking software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The number of integrations and the ease of setup is great. Also the amount of data provided for exceptions is very extensive. Its very easy to get to the bottom of what the issue is. #### Cons It would be handy if there were more statistics available about error rate maybe via their API. Also sometimes its hard to set up functionality like release tracking and sourcemaps etc. --- ### The best way to monitor applications & websites for issues - Overall rating: 5/5 - Reviewer: Sven E. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sentry is used within almost all of our applications, whether they're run by ourselves or our customers. It provides amazing peace-of-mind because I can rely on Sentry to report any issues & also keep logs & error reports handy for further investigation of such issues. We've never regretted using Sentry and are very likely to not consider moving to another platform anytime soon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sentry is the best way to monitor your websites / applications for issues. It supports virtually every programming language, runs on every system, is easily set up and maintained and is really easy to use. #### Cons Sentry in the cloud can be a little pricey for smalle projects & developers but there is a self-hosted plan of the app which can be set up on your own servers, so really even pricing-issues are pretty much non-issues for us and, I'd imagine, most potential users. --- ### Debugging is simple with sentry - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a very good tool if you want to work with very good code quality. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is a must-have thing if you are a web developer. As it helps in tracking errors and helps in improving our code quality and performance. UI is very friendly and whenever there is any warning or error it sends you that over to your email. #### Cons Finding a negative point about this product is quite difficult. But one point I want to highlight that helps the user a very positive way is if the sentry errors can also tell about the parametric errors of function. --- ### Very good summary of overall errors as well as specific details of them - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how easily I can see errors occurrence as well as having all app's info in same website, I can switch between projects easily. Also how easy is to create issues in Github + plots per application/website #### Cons I do not get notifications as I would like to, my email is already ignoring sentry, might be just a configuration issue on my side and not necessarily Sentry --- ### Great error reporting SAAS - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Games - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great error reporting tool, good price and good UX. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The interface was easy to understand and to move around, the error details were in depth enough and presented in a legible way. #### Cons While the PHP reporting was spot on, the JavaScript side was a bit sub-par, as well as being a bit spammy. --- ### Great error reporting software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sentry helps me to identify errors faster than I would be able to just by looking through the raw log files. Having everything all in one place makes it much easier to figure out whether an error is a global issue or just one person using an old browser. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Sentry is very easy to set up and has instructions for a ton of frameworks. The install and and set up only took a few hours and now everything just runs smoothly. There are a lot of options to keep your data secure through filtering as well as adding user context which makes tracking down issues much easier. The free plan has been all that I have needed so far, but I could see the value in one of the paid plans if a project or team is large enough. #### Cons The documentation is great but needs a little work. I noticed at least one error in the example code when I was first installing it. I also have noticed a dependency throwing an exception all the time now which is a little annoying, but overall it's a pretty awesome tool. --- ### Makes error-tracking and bug reproduction easy. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Better error tracking, meaning better bug finding and reproducing. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Get great information from real users like environment, device, or just where the code failed. - Acquire errors from bugs found in your software that you wouldn't normally find/acquire. - Link errors to issues in JIRA for transparency between teams. - Filter specific errors in order to track general impact. #### Cons - There's a lot going on when looking at an error, which can be overwhelming. - Sometimes errors don't give all the information you need; requires you to setup breadcrumbs properly. - A lot of errors can get lost in the shuffle (depending on the product). - Challenging for a non-developer to become comfortable with this tool. --- ### Exception tracking on all platforms - Overall rating: 5/5 - Reviewer: Júlio S. - Verified reviewer: Yes - Industry: Computer Games - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sentry was a game changer on how we handle errors in our applications. Instead of waiting for user reports, we watch Sentry event panel and act in advance! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Sentry is a great exception tracking, which works everywhere, from Java back-end to mobile hybrid apps. It has integration with everything. Their panel has many features and track all relevant data about the environment where the exception occurred. #### Cons Sentry may be hard to understand at first. Their notifications are not simple to configure too... --- ### Sentry is quite reliable and it has been working quite well for my product. - Overall rating: 5/5 - Reviewer: Kevin C. - Product usage: Used daily for less than 12 months - Reviewed: July 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Be preempted on errors... fix it before client complaint. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customization, Robustness, Friendly UI, and it works well for my project so far. Because my volume is low (try not to have too many bugs, the service is free for my client). #### Cons The sdk is not as robust as it seems when sending large amount of data along with the exception. Some workarounds are required. --- ### Good service for exception tracking - Overall rating: 5/5 - Reviewer: George V. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Enjoying using this with multiple projects. Lots of options and learning as we go. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy to use out of the box. Much improved over email or log file notifications. Pricing is fair and based on usage. #### Cons With support for many different platforms, there is a technical aspect to integrate and have debug stacks symbolicated. --- ### Nice view of system health - Overall rating: 4/5 - Reviewer: Ryan C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sentry has been a nice software. I'm not a developer but I can go into Sentry and get a feel for how the system is performing and even see how many users are potentially being affected by an issue, which is great to know! #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I really like that you are able to get a feel for errors in your system at a high level. You can login and see the number of errors and how many users are being affected. This has helped us catch things before customers noticing, which is great for a company! #### Cons I wish I was able to sort the columns. There is a "Sort by" dropdown they provide, but it doesn't include all of the columns. --- ### Fantastic - Overall rating: 5/5 - Reviewer: Benjamin C. - Product usage: Used daily for less than 6 months - Reviewed: July 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's a pleasure using this service, I just hope they keep the same level of service in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It's well documented, easy to implement, and makes me much more reactive and efficient in correcting bugs. --- ### Best tool for error tracking and debugging - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Sentry has been really good. It is easy to set up and helps quickly find and fix errors. It saves a lot of time in debugging and makes monitoring the application much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tracking of error is very detailed and it groups similar issues nicely ,It makes everything easy to manage in comarison to other tools I used till now. I also love the feature Full Context which shows like stack traces and affected users, which helps fix bugs faster. #### Cons One thing I liked least about Sentry is that it can feel confusing at first because there are many features and settings. Also, the pricing can become expensive as usage increases. ## More reviews [Next reviews](https://www.softwareadvice.com/application-performance-manage/sentry-profile/reviews/?page=2) --- Sentry Reviews, Pros and Cons - 2026 Software Advice