All Shop Boss Reviews
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Shop Boss Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.5
Value for money
4.3
Functionality
4.3
Pros
"It's a user-friendly interface, making it easy to learn and access, with features like readily available labor time lookups, seamless integration of customer communication, and centralized management of work orders, and inventory."
"It ensures that we deliver to our customers satisfaction levels and provide them with fluent communication via it's flexible and user-friendly set of tools."
"I liked Shop Boss for its intuitive interface, strong repair order management, and seamless parts integration."
Cons
"Poor customer support that can worsen issues, and sometimes confusing features like scheduling, despite appreciating its comprehensive reporting."
"This disruption may prove disruptive to communication and lead to the impression that we are slow in attending to our clients’ needs."
"The system can lag occasionally if the internet connection isn’t stable."
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