All ActivTrak Reviews
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ActivTrak Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.5
Value for money
4.4
Functionality
4.4
Pros
"The platform delivers reliable insights into user activity, productivity trends, and workload distribution, which has helped us make better operational decisions."
"ActivTrak’s most valuable feature for our organization is its ability to accurately track active time per user."
"Overall, the employee tracking system is useful and provides a lot of detailed data, but it can be a little hard to navigate at times."
Cons
"One limitation of ActivTrak is the snapshot feature, which can feel too restrictive for detailed monitoring needs. While snapshots provide general visibility, they do not always capture enough context to fully understand user activity, especially during critical tasks or potential security concerns."
"The cancellation process is purposely designed to trap you in a yearly contract and make cancelling from the mandatory auto-renewal (no way to disable this) as difficult as possible jumping through hoops."
"The rising licensing costs, along with the introduction of new features that are only available as paid add-ons rather than being included in existing plans, are frustrating."
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