All Commercient SYNC Reviews
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Commercient SYNC Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.8
Value for money
4.5
Functionality
4.7
Pros
"The hourly sync ensures our sales and customer service teams always have access to the most current information on invoices, customer accounts, and order history without having to switch between systems."
"The best feature is the real-time visibility it gives us into our ERP data directly within Salesforce."
"This is something we wish we implemented from the very beginning - it allows for sharing permissions to be applied at the record level based on owner."
Cons
"The onboarding is lengthy and bizarre. While their communication is timely, their overall concern for their customer and level of customer service is poor."
"Now we're locked into an expensive one-year contract they will not let me out of even with understandable reason."
"Also our primary user account is unable to be changed even though the person is gone from the company."
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