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Raygun

Raygun 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Raygun
Raygun
4.4
(23)

Pricing

Starting at $40.00 per month

About Raygun

Raygun is a cloud-based networking monitoring and bug tracking application. It is suitable for large and midsize organizations across a variety of industries and offers crash reporting, user monitoring, user tracking, deployment tracking and integrations with other software. On-premise deployments are also available.

Raygun’s crash reporting features allow users to identify where clients encounter errors, crashes or performance issues and alert appropriate team members to problems. Workflow management tools help users to organize issue resolution.

Raygun also provides full stack application monitoring. Users can view lists of clients, track session information and analyse how end users interact with applications. Diagnostic information and workflow tools help users identify, reproduce and resolve problems.

Support is offered through email, in-app chat and over the phone for enterprise-level customers.

Raygun Screenshots

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Raygun Pricing and Plans

Starting price: $40.00 per month
Free Trial
Free Version

Basic

$40.00

per feature, per month

No plan information available

    Raygun Features

    • Popular features found in Application Performance Management
      Access Controls/Permissions
      Alerts/Notifications
      Data Visualization
      Event Logs
      Monitoring
      Reporting/Analytics
      Resource Management
      Root Cause Analysis
      Server Monitoring
      Uptime Reporting
    • More features of Raygun
      Agile Methodologies
      API
      Application Management
      Assignment Management
      Audit Management
      Audit Trail
      Backlog Management
      Bug/Issue Capture
      Bug Tracking
      Code Repository Integration
      Collaboration Tools
      Commenting/Notes
      Customizable Reports
      Diagnostic Tools
      Drag & Drop
      Email Management
      FTP Monitoring
      HIPAA Compliant
      Incident Management
      Issue Tracking
      @mentions
      Performance Metrics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Secure Data Storage
      Single Sign On
      Tagging
      Task Management
      Ticket Management
      Transaction Monitoring
      Trend Analysis
      Workflow Management

    Raygun Integrations

    Bitbucket
    Bitbucket
    BugHerd
    BugHerd
    Slack
    Slack
    YouTrack
    YouTrack
    Zendesk Suite
    Zendesk Suite
    Asana
    Asana

    See all 17 integrations

    Raygun User Reviews

    Overall Rating

    4.4

    Ratings Breakdown

    5

    61%

    4

    26%

    3

    9%

    2

    0%

    1

    4%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.1

    Customer support

    4.0

    Functionality

    4.3

    Daniel's profile

    Daniel H.

    Verified reviewer

    Insurance

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2023

    A brilliant tool that has helped debugging and developing

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Functionality
    icon
    Pros:
    We have been using Raygun for several years and it has been brilliant.We have Raygun set up in all of our dev environments and it has been easy to setup and it's our "go-to" tool if an error occours.It has been the first thing we implement in all of our solutions for error tracking.
    Cons:
    My only downside to Raygun is that I have noticed that when looking at a particular exception with a large amount of exceptions it can be hard to find a specific exception - would be nice if there was a graph similar to the one on crash reporting main screen that the user can use to select specific time frames to see error count rather than going back to the crash reporting main page to change the date time.

    Read More

    PK

    Patrick K.

    Verified reviewer

    Program Development

    2-10 employees

    Used daily for less than 2 years

    Reviewed December 2020

    Easy to use.

    5

    Collection of Performance-Data and Crashlogs.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Functionality
    icon
    Pros:
    With only two Lines of Code I get all the Crash-Information for my Xamarin Apps. It Detects Common Errors and if Performance Tracking is on, Detects Bottlenecks that affect your User's Experience. I would compare it to Jira, on how the Errors appear and get Tracked.
    Cons:
    That it shows me, that my code is still not perfect...

    Reasons for switching to Raygun

    I left a Company with a Testing Team and extreme Bureaucracy and in my new Company I have Access to Raygun. So I am Comparing a Testing Team with Jira and our shitty Bureaucracy to Raygun: Shitty Bureaucracy forced me to write a UI Test with JIRA XRAY for every Feature and Bug with a complete manual on wich button to press with screenshots. Then if a Tester has some time (wich they dont) they would run that test. But mostly we did the testing our self because our pointy haired manager would let the sprint fail, because of not done tests. All in all, there was to much overhead. With Raygun we instantly get notified if something new happens and can deploy a fix faster than doing the testing ourself. Also it's far more cheaper.

    Read More

    YB

    Yassine B.

    Verified reviewer

    Human Resources

    51-200 employees

    Used weekly for less than 2 years

    Review source

    Reviewed May 2022

    The worst RUM software

    1

    I would not recommend using Raygun: It's time and effort wasted. Better to use New Relic, Datadog, Scout or Sentry

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    The website/marketing looks good but the solution is terrible.
    Cons:
    The customer support is not helpful. The metrics are not correct. The user interface is difficult to understand. There are many misleading information. This solution is not usable.

    Reasons for choosing Raygun

    The price seemed better

    Reasons for switching to Raygun

    Raygun is not usable and full of errors.

    Read More

    CR

    Charles R.

    Verified reviewer

    Medical Practice

    51-200 employees

    Used weekly for more than 2 years

    Reviewed December 2020

    Know your problems before your users

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Raygun helps us watch and track errors and find issues before our users do. When users do report issues often we can gather all the details we need directly from Raygun without having to go into details with the user.
    Cons:
    Sometimes the event grouping does not work exactly as expected but that could be user error.

    Reasons for switching to Raygun

    The biggest reason is we use custom error codes in e application. Rollbar did not allow us to easily search for those errors in a timely manner.

    Read More

    SS

    Sneha S.

    Verified reviewer

    Chemicals

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed July 2024

    Crash Reporting and User Insights

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Once, it pinpointed the exact line of code causing an issue, helping me resolve it swiftly and improve my app's performance.
    Cons:
    I felt it was expensive compared to other tools, making it hard to justify for basic error tracking needs.

    Read More

    NA

    Nikolaos A.

    Verified reviewer

    Computer Software

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed February 2023

    They charged me x10 times more this year

    3

    Ratings Breakdown

    4
    Ease of use
    1
    Value for money
    1
    Customer support
    4
    Functionality
    icon
    Pros:
    It's easy to use. Their dashboard is also clean.
    Cons:
    They recently changed their pricing. I used to pay $4.8 per month and all of a sudden I am paying $48 per month because they gave me 10 times more events, which I don't use. I had 10000 events and I only used about 1000 of them. Now, they charged me for 100000 events and the price got 10 times more expensive. They only sent me one email a few months ago, which I didn't read. No other notification and certainly no confirmation. The email said that there will be a change in their plans and my plan would include more events. They forgot to mention that the price will be x10. I lost $480 for 2023 and they don't refund me, since they claim that this action is written inside their terms. Be extra careful before buying their services. Read their terms of service really carefully, because some day, you might lose money.

    Reasons for switching to Raygun

    Because I feel like Raygun stole my money and now they claim that this was part of their terms.

    Read More

    VR

    Verified
    Reviewer

    Information Technology and Services

    51-200 employees

    Used daily for more than 2 years

    Reviewed December 2020

    Good product

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Functionality
    icon
    Pros:
    Raygun is really easy to track all the errors.
    Cons:
    have to set up multi app for diffrent envs

    Read More

    NN

    Navneet N.

    Verified reviewer

    Computer Software

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2023

    The Raygun Review

    5

    My overall experience with Raygun is awesome.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Setting up a raygun is very easy and very easy to use use. Once set up can you easily track bugs and exceptions. You can easily debug those and get the root cause so that can be solved.
    Cons:
    There is nothing to dislike about this software.

    Read More

    MM

    Muhammad M.

    Verified reviewer

    Information Technology and Services

    201-500 employees

    Used daily for more than 2 years

    Reviewed December 2020

    Raygun

    4

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Very easy to integrate with any system. Hardly miss any error as long as we pass the request to raygun. And no rate limiting is great. Although I wouldn't wanna keep hitting raygun all the time :D
    Cons:
    It could become difficult go through each each and every instance of an issue, would be great to have a more concise reporting around a single issue a better snapshot/image/overview of an issue.

    Read More

    VR

    Verified
    Reviewer

    Computer Software

    501-1000 employees

    Used weekly for less than 12 months

    Review source

    Reviewed May 2018

    Great product that offers relevant insight into application crashes and errors.

    5

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use, full of features, very well documented, support multiple platforms and languages, it's extremely helpful when trying to understand the issues that clients face and be proactive in fixing them before they get reported.
    Cons:
    Software can be a bit costly for small business. Pricing model changed, became more expensive over time. Could potentially slow down the application requests but nothing noticeable.

    Read More

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