VM Backup 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

VM Backup

4.7

(194)

Pricing

Starting at $595.00 per year

About VM Backup

Hornetsecurity‘s VM Backup is a powerful, reliable and easy-to-use backup and replication solution for Microsoft Hyper-V and VMware virtual machines (VMs) and physical Windows servers, to protect against enterprise data loss. The award-winning solution provides robust, streamlined and enterprise-level functionality.
Thanks to Continuous Data Protection (CDP) and WAN-optimized replication, your backup files are available in just minutes in the event of a data loss scenario, and your organization can continue working as usual. Storing immutable backups leveraging object locking on cloud storage locations gives you additional peace of mind as your backups are protected from ransomware attacks and other malicious actors.
The unique Augmented Inline Deduplication also results in massive storage savings for your backups and reduces unnecessary costs.
VM Backup is a robust Virtual Machine backup and replication solution for Hyper-V and VMware. One of its strengths is ease of use - you can get started with your first backup in less than 15 minutes. VM Backup offers enterprise-class functionality, providing all the tools needed by systems administrators without unnecessary complexity and...

VM Backup Screenshots

VM Backup Pricing and Plans

Starting price: $595.00 per year

Free Trial

Free Version

Unlimited Plus (Altaro VM Backup)

$875.00

per year

Plan includes:

Boot From Backup
Cloud Backup to Amazon S3
Cloud Backup to Wasabi
Exchange Item-Level Restore

Unlimited (Altaro VM Backup)

$695.00

per year

Plan includes:

Boot From Backup
Cloud Backup to Amazon S3
Cloud Backup to Wasabi
Exchange Item-Level Restore
File Level Restore
Multiple Offsite Backup Locations

Standard Edition (Altaro VM Backup)

$595.00

per year

Plan includes:

Boot From Backup
Cloud Backup to Amazon S3
Cloud Backup to Wasabi
Exchange Item-Level Restore
File Level Restore
Multiple Offsite Backup Locations
Restore Clone
Restore Vms to an Different Host

Free Edition (Altaro VM Backup)

Pricing available upon request

Plan includes:

Fast & Small Backups - Compression
Flexible Backup Scheduling
Hot/Live Backups
Restore Clone

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VM Backup Features

Popular features found in Business Continuity
Backup and Recovery
Disaster Recovery
Incident Management
Risk Assessment
Secure Data Storage
Task Management
More features of VM Backup
Activity Dashboard
Alerts/Notifications
API
Archiving & Retention
Automatic Backup
Backup Log
Backup Scheduling
Billing & Invoicing
Capacity Management
Cloud Backup
Compression
Continuous Backup
Dashboard
Data Capture and Transfer
Data Recovery
Data Replication
Deduplication
Differential Backup
Drag & Drop
Duplicate Detection
Email Alerts
Encryption
Graphical User Interface
Incremental Backup
Issue Management
Local Server Options
Monitoring
Multi-OS
Ransomware Protection
Real-Time Monitoring
Remote Monitoring & Management
Remote Server Options
Reporting & Statistics
Scheduling
Search/Filter
Self Service Portal
Two-Factor Authentication
Virtual Machine Encryption
Virtual Machine Monitoring
Virtual Machine Snapshots
Virtual Server
VM Backup
Web Access/Restoration

VM Backup User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

21%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.6

Gustavo P.

Verified reviewer

Higher Education

201-500 employees

Used daily for more than 2 years

Reviewed August 2022

Excelente VM Backup Software

We backup 6 hosts we over 40 VMs Onsite and offsite, and it works really well, no complains, also it is a very goood way to test new environments by restoring backups from any server.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I most like about it, is the pricing model per Host instead of VM, it is very similar to the competitor, but has better pricing, its easy to try before buying, it is super intuitive to set it up, you don't even need to read the how to documentation, because is is really easy to use.

Cons:

Some times the Altaro Services drops or Backups stops working (don't understand exactly why) SO You have to contact support (that is excellent and immediate) to solve it. This is the only reason we have been paying for the continuous support.

Reasons for choosing VM Backup

Pricing, direct internet purchase, free alternative for one host so it is very easy to test it before buying.

Mark R.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed August 2022

Altaro offers complete protection and peace of mind.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and fully automated. The continuous protection and replication features to an offsite server are included and fantastic. We are able to have complete system image backups to another location, all within Altaro.

Cons:

Sometimes the error messages are not very helpful, but the support from altaro is great, and they are always on hand to assist if needed right from within the product.

Reasons for choosing VM Backup

Much simpler to use and far more cost-effective.

Reasons for switching to VM Backup

We needed full VM protection.

Ricardo B.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Reviewed March 2019

Poor Support and issues with disk space

We use Altaro to backup our hosts with hundreds of VMs. We are now migrating to a different plataform, due to the lack of support to ReFS and the other limitations stated above.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use. It take some time to learn the software schema, but after that, it is very easy to use on the day to day experience.

Cons:

Support is almos informal. There is a ticket number, but the follow up is poor. Chat is almost always offline. About disk space, the backups keep groing indefenitely, even if the VM has not much updates. The optimization tool to recover space does not work properly, takes too long to execute, while it runs, it blocks ALL backups funcionality and at the end there is almost no space freed. There is no limit for backup space per VM or per storage. You need to always keep following up the disk usage. There is no support for ReFS, what is a shame for a software that runs on Windows Servers and ReFS has been around for a while already.

Vendor Response

We are sorry that your experience with our support team has not met our usual high standards. Our support team prides itself on the great feedback it receives from customers, so feedback like this really does stand out. We answer support calls within 22 seconds on average and follow up email tickets within 2 hours on average. Our customers have the option to use chat or phone for quicker responses, our chat is online 24 hours a day. Do email support@altaro.com with more information about when you were dissatisfied, and we'll be glad to investigate further. Your backup repository will grow only if the VM has new data - our deduplication and CBT make sure of that. Re the optimization tool, we are working on a better backup format that uses the freed-up space more efficiently. We're sharing your feedback about no limit for backup space as a feature request - thanks. Our recently launched `Mount Virtual Disk' option allows users to grab their backed up files from ReFS partitions.

Replied March 2019

Patrick S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed July 2022

7 years of Altaro in practice

Very quick and easy to install, after that all customer installations can be monitored, controlled and also updated centrally via a website, this saves us an extremely large amount of time when supporting our customer systems. If a problem really occurs, you can rely on the easily accessible support. We now only use Altaro, why should we pay more for other solutions without added value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cons:

The representation of the backup in the CMC could be better presented more clearly

Reasons for switching to VM Backup

High maintenance effort for updates, expensive

Matthew M.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Astoundingly Good; Very Affordable

Veeam is the Cadillac of backups, and there are lots of Chevys that will get the job done but really make you work at it, but Altaro sits in the sweet spot of a great value with lots of features. I have deployed it at every client that runs VMs on Windows, and it has saved the day several times. Setup takes about five minutes, especially if you are using an attached target. Even complicated NAS-based backups with off-site copies (another great feature) can be set up in less than 30 minutes for every VM on a server.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to schedule sandbox restores drew me to Altaro, but honestly, the few times that I have needed Tech Support (including one time on a holiday) it was outstanding. The quality of the support, the speed with which I can reach someone, and the genuine politeness of the staff make getting support painless. I also like the ability to do off-site copies of the backups. This work s great when I use a direct-attached targets like ioSafe drives and then replicate the backups to portable USB drives to go off site.

Cons:

The software is amazingly full featured, but I would like to see the sandbox restore take a snapshot of the services snap-in on the restore once started, shut down the sandbox, delete the restored machine, and send me the image so that I know it worked. The first time you put in the license code it is a bit convoluted. This is nit picking.

Reasons for choosing VM Backup

Features versus price. Once I tested it the ease of use sealed the deal.

Lloyd R.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed July 2022

Altaro Hyper-V Guest Server Backup

Reliable backups and the support in excellent when needed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick and easy to install and configure.

Cons:

Not much, but being unable to shrink backup-set files after removing data is becoming a problem.

Reasons for switching to VM Backup

StorageCraft didn't have a comparable solution for Hyper-V backup

Ben S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Reviewed July 2022

Simple User Interface, powerful features and robust monitoring

Has been overwhelmingly positive overall!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Easy to deploy and manage, the CMC (Cloud Management Console) is really fantastic and hard to beat. - Can initiate backups and restores from cloud, and get robust and detailed history/info on usage metrics as well as standard history logs for daily backup activity (ability to filter down on specific clients is another big plus). - Boot from backup is also amazing, cant imagine going without it now, makes testing backups fast and easy. - Really impressive compression and deduplication Fair per-VM pricing is what sold us - easy flat model for our customers to understand

Cons:

Occasional errors in backups (these generally correct on their own though, self healing backup chain), not FIPS compliant unfortunately

Reasons for choosing VM Backup

Best features and price, central management for MSPs at no extra cost

Reasons for switching to VM Backup

Ever increasing costs from old provider

Hugh L.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed August 2022

Altaro review

It's been good the customer support is always helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The majority of the time it works without any human intervention at all. It has lots of management tools for storage.

Cons:

Sometimes it has minor issues with backups failing and no error messages.

Reasons for choosing VM Backup

Easier and can be controlled from a central web dashboard accessible from anywhere

Mark B.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed August 2022

It just makes life easier

It just makes life much easier and gives us confidence in backup storage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very easy to use and to recover data. Installation is straightforward as is the updating process. A key feature is the almost instant access to support via in app chat sessions.

Cons:

Integration with RMM platforms could be better by making specific packages for the products.

Reasons for choosing VM Backup

price point and feature set included.

Reasons for switching to VM Backup

Initially cost, but soon realised it's great GUI was saving us time.

David D.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Reviewed August 2022