Dropsuite Email Backup 2026: Benefits, Features & Pricing

Wondering if Dropsuite Email Backup is right for your organization?

Our Business Continuity Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Dropsuite Email Backup

4.6

(28)

Pricing

Starting at $3.00 per month

About Dropsuite Email Backup

Dropsuite Email Backup is a cloud-based email backup solution lets users store and manage data for most email systems, so that they can recover important emails in the event of a data loss event. It includes native support for Microsoft Outlook PST files, eliminating the need for manual extraction or extra hardware.

Dropsuite Email Backup Screenshots

Dropsuite Email Backup Pricing and Plans

Starting price: $3.00 per month

Free Trial

Free Version

Basic

$3.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Dropsuite Email Backup Features

Popular features found in Business Continuity
Backup and Recovery
Disaster Recovery
Incident Management
Risk Assessment
Secure Data Storage
Task Management
More features of Dropsuite Email Backup
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Archiving & Retention
Audit Management
Audit Trail
Automated Scheduling
Automatic Backup
Backup Log
Backup Scheduling
Cloud Backup
Compliance Management
Continuous Backup
Data Migration
Data Recovery
Data Replication
Data Storage Management
Document Management
Document Storage
Email Alerts
Emergency Notification
Encryption
HIPAA Compliant
Incremental Backup
Local Server Options
Monitoring
Remote Access/Control
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduled/Automated Reports
Self Service Portal
SSL Security
Third-Party Integrations
Two-Factor Authentication
User Management
Version Control
Web Access/Restoration

Dropsuite Email Backup Integrations

ConnectWise Automate

Google Cloud Operations Suite

Dropsuite Email Backup User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

29%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.2

Functionality

4.5

Matt L.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Excellent vision and execution, UI and UX improvements incoming!

Perfect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We spent a lot of time several years go with a competitor, since the switch to dropsuite we have not looked back. Their product team continues to be ahead of the curve in vision and in product effectiveness. They add new capabilities and function rapidly, often at no price change! Excellent support and customer service / account service. Worked with me to aid in seperation of duties capabilities and are reimagining it from the ground up.

Cons:

The UI is pretty hard to get. Sometimes the things are not in logical places and the overall structure of accounts, heirarchy, and permissions. These are however all in the roadmap and I believe fully in the teams leadership and execution.

Reasons for switching to Dropsuite Email Backup

The development stalled on a product that I knew I was ahead of the curve in adopting, and I bet on the stronger horse and I am glad that I did.

Brian G.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2022

Dropsuite is set and forget.

Overall, it's been good. They have been a good partner, and the product just works.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It mostly just works. It's honestly good, and you will have little to worry about if you decide to buy it.

Cons:

We have had issues with configuring notifications to notify on every success as well as every failure. This is very important to us, for when we audit backup completions. Otherwise it has just worked.

Reasons for choosing Dropsuite Email Backup

It's situational, in some cases Veeam makes more sense, and for others Dropsuite does. They are very different from each other.

Jon S.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed June 2022

Easy to deploy, works great with both Exchange and Office365 - just not at the same time.

Backup and Restore obviously - before Microsoft had the compliance center able to export discoveries as a PST, DropSuite was the only way we knew of to easily capture an entire employee mailbox in one file without the users needing to jump through hoops.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very straight forward and easy to deploy. The ability to download a user's data directly as a PST is very much appreciated, and the flexibility of backing up either Exchange or Office365 with the same product is great - however the product never acknowledges that it can't do BOTH in a hybrid environment, which can leave some holes.

Cons:

Assigning users to be backed up is either "back up everyone, no questions asked" or "back up only the exact users I come in and set up," there's no middle-ground. I don't want to have to babysit the product but I also don't want to be billed for the copier that needs a paid office365 license.

Reasons for choosing Dropsuite Email Backup

Consistent interface regardless of cloud vs on-premise environment, and reasonable pricing.

Dustin C.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

DropSuite for All

DropSuite provides a cloud to cloud solution that keeps data secure in transit and at rest in Canada

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is very easy to set us and uses modern authentication to ensure a safe and secure method of access; restoration is easy all in a simple and modern interface.

Cons:

SharePoint restores can take longer than you would expect; I know that they are working on this because of throttling in the Migration Asynchronous Metadata Read (AMR) API. Product development is very active in fixing this.

Reasons for switching to Dropsuite Email Backup

Cost, convenience and modern authentication advancements ahead of others.

Jon P.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Dropsuite Email Backup

Has been great - we use this as our standard with O365 backups with clients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of setup (once setup it just runs automatically)

Cons:

It is difficult to see the backup history for one user

Reasons for choosing Dropsuite Email Backup

Capabilities of Restore

Reasons for switching to Dropsuite Email Backup

At the time, Barracuda's Cloud to Cloud backup had some challenges. It has since been migrated to a new platform and we still have several clients using this new platform - similar now in the experience of DropSuite.

Scott S.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2022

DropSuite - the main competitor to Datto SaaS Protection

DropSuite has protected several thousand users' mailboxes, OneDrive, and SharePoint very well. I prefer DropSuite over SkyKick backup. I find it almost as good as Datto SaaS Protection.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DropSuite is easy to deploy, and very cost effective. The premium offering provides the most value with real-time archiving of all email in and out. The backups work, and recovery can be done on a granular basis. It is nice being able to detack/export a previous employee's mailbox, or attach it to another user.

Cons:

Compared to Datto SaaS Protection, the support is not as good. The GUI also needs improvement - not as nice as Datto SaaS Protection.

Reasons for choosing Dropsuite Email Backup

We are not a Datto shop, and the ease of licensing DropSuite was easier for us.

Nathan T.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2020

Dropsuite is a great option for 365 Backup

We are very satisfied with dropsuite. It does a great job of backup and legal archive for the whole 365 stack. Managing the platform is intuitive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UI is the best in the industry. Really intuitive and makes managing backups, restores, and E-discovery easy.

Cons:

I have no major complaints. Pricing is reasonable, but higher than some.

Reasons for choosing Dropsuite Email Backup

I think this is the best product in this category

Reasons for switching to Dropsuite Email Backup

Better features, Management capabilities, and better billing model.

Antonia H.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed June 2024

Drop shop

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use very resourceful and easy access

Cons:

None really very basic information and skill

Eugene C.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

Not just the ultimate backup system

Fantastic product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From the moment we watched one of the introductory online videos, we realised the system was going to be an amazing solution for many of our industry challenges. I will probably have to repeat some of the things I have answered before, but we have only now realised the importance of these features. Once the licenses are provisioned, the setup process is straightforward, almost automated, without feeling out of control at any point. As mentioned before, in our opinion, many systems can mirror or duplicate data with absolute accuracy, a tool that is relatively useless when you don't lose all data at once. There must be hundreds of instances where only small portions of data are lost due to accidental or malicious deleting of emails and documents. The ideal system provides a strong (and fast) search feature to find the smallest needle in the data haystack and reinstate it with ease. Countless industries are governed by a regulatory framework, and most require an audit trail of data under the protection of personal information. Ransomware attacks and data breaches are common subjects of news articles.

Cons:

I honestly cannot dream up another feature I could add, but if I had to be critical, I don't see the need to go through a reseller when the product is simple and robust enough to stand on its own.

Joseph J.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Email Backup and Archive that is Easy to use and Just Works!

We have been using them for multiple years and it is a great option.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to use for both administrators and end-users, it easily allows end-users access to restore their own emails and access their archived emails. They do not charge you for storage.

Cons:

Sometimes the connection has to be re-authenticated with Microsoft, but you are alerted of this and it is easy to do. This is mostly a Microsoft thing and not really an issue with their software. It would also be great if the emails could be displayed in folders like they are in Outlook but I have been informed this is also a Microsoft API issue.

Showing 1 - 10 of 28 Reviews

See All Reviews