All SugarCRM Reviews
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SugarCRM Reviews
Reviews Summary
Overall Rating
3.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.7
Customer Support
3.7
Value for money
3.8
Functionality
3.8
Pros
"With lead management and marketing automation features, we have all what we need for a marketing solution of its class."
"One of the points that we like most about Sugar is the possibility of generating any report, all the modules are related to each other, and generating modules to our own needs."
"It has a large and active user community, with regular updates and new features being added to the platform to ensure that it remains relevant and competitive in the market."
Cons
"open source could be buggy this is the old drupal days lmao!"
"It took them weeks to respond to emails and phone calls and the people we talked to were not able to help with the issues and didn't feel empowered to pass along our concerns or even stop our subscription."
"We paid UpCurve Cloud (3rd party design) to implement, but they didn't help because they did not get support from Sugar either."
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