All PetDesk Reviews
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PetDesk Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.8
Value for money
4.7
Functionality
4.5
Pros
"Integration with additional practice management systems and clearer notification settings would also be beneficial."
"With a few usability and performance enhancements, PetDesk could move from being a very good system to an exceptional, all-in-one solution."
"The interface is intuitive, training new team members is quick, and support is responsive when we need help."
Cons
"Another negative is that some settings can only be changed by PetDesk staff such as pushing a reminder at a certain time (appointment is on the schedule at 10am but you want the client there at 8am) or what types of appoinments get reminders."
"The inability to integrate to new PIMS, the inability to send boarding/grooming/bath forms directly, and the cluttered app."
"Everyone gets the same messages so no easy way to keep up with them."
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