All Mariana Tek Reviews
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Mariana Tek Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.3
Value for money
4.4
Functionality
4.3
Pros
"While the platform is robust, there are occasional customization options could be expanded to better fit unique studio needs like creating tags, adding multiple items into a membership/ product offerings, and additional gamification options."
"The app features - ease of use for our employees. How quickly they were churning out improvements in the client-facing app (year in review was awesome), the business app and their transparency of their product roadmap and allowing clients (studios) to vote and give their opinion on the level of importance to items in the roadmap for their needs."
"It provides a strong operational backbone that supports both our day-to-day execution."
Cons
"Sometimes I get logged out of the app automatically and it makes clocking in and clocking out confusing."
"The customer Success team is a cohort system that is chat only, it takes forever to resolve almost anything."
"Not flexibility to adjust booking and check in windows past the start time of a class.scheduling session is atrociously inefficient and eats up so much employee time."
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