All Aircall Reviews
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Aircall Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.1
Value for money
4
Functionality
4.1
Pros
"I like that it has a phone app as well as a desktop app as it helps to offer calls which suits our device preferences."
"Aircall is out first voip software and ital works great and is definitely an improvement over manual phones and smartphones where you need to manage contracts and numbers"
"Initially I was switching over from RingCentral simply for the feature that allows me to have a chrome-extension in order to easily call/text customers via our shopify dashboard."
Cons
"Now I'm having an incredibly hard time cancelling. When I was signing up, the sales rep promised that I can cancel anytime and when I asked for that in writing he declined but said he would be able to cancel on my behalf if ever needed."
"However, it can be pricey, has no video conferencing, and its mobile app can lag sometimes"
"The only way to add a google sheets csv to the powerdialer is buy publishing it as a webpage which is inconvenient."
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