Contact Center as a Service (CCaaS) Reviews

Reviews Summary

4.0

(8)

(7)

(5)

(0)

(1)

Ease-of-use

3.8

Customer Support

4.1

Value for money

3.7

Functionality

3.9

"The pricing was much better than 8x8 and the Support has been 100x better. "

"The tool set for administering ECS is extremely difficult to navigate. "

"One last thing: the user interface, for call agents and adminstrators aswell, looks outdated."

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