This company truly cares about customers
We have been using Seraphim for a little over a year now. The migration of information from our former ChMS was quite simple and they were careful to make sure that everything was correct. It wasn't just a dump of data, but rather a person worked closely with us to be sure that everything transferred well.
The features of the program have transformed the way we "do ministry" and we are still adding aspects of Seraphim to our daily lives every week. They are at the cutting edge of church technology and are adding and adapting features all the time. You can tell they are serious about getting this right and staying on the front lines. Plus, the user interface is very intuitive and clean looking. It makes even the most complex of tasks seem quite easy.
By far though, the standout feature of this company is its customer support. Their website interface for customer support is informative and helpful, but the personal touch is where all the difference is made. When you call, you talk to a person that knows you and knows how to solve your issue. I once had a problem with a smartform for a large event we were hosting and the PRESIDENT OF THE COMPANY spent time out of his weekend to make sure it was solved (Saturday and Sunday). Even if you do find a piece of software that works better, which I don't think you will, I can guarantee you won't find a company that cares more about making things right and keeping you happy with their product. That is invaluable!
Their customer service is second to none!
(To my understanding, they are fixing this by May 2017) Currently the software is completely cloud based and runs on Silverlight. It does not easily work with Chrome, although there is a workaround. Also, the display does not work completely on qualities less than 1080p. That was a bit of a hassle for some of our older monitors/computers.