Florence eTMF 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Florence eTMF

4.6

(18)

Pricing

Pricing available upon request

About Florence eTMF

Get set up fast with the top-rated platform in ease-of-use, ease-of-setup, and customer support. Plus, connect directly to your sites with the only eTMF integrated with the industry-standard electronic investigator site file network.

Florence eTMF Screenshots

Florence eTMF Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Florence eTMF Features

Popular features found in Clinical Trial Management
21 CFR Part 11 Compliance
Data Capture and Transfer
Data Import/Export
Document Management
Electronic Data Capture
Financial Management
Inventory Management
Patient Management
Patient Monitoring
Patient Recruiting
Scheduling
Workflow Management
More features of Florence eTMF
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Management
Audit Trail
Clinical Study Management
Customizable Forms
Digital Signature
Document Storage
Drag & Drop
HIPAA Compliant
Monitoring
Progress Tracking
Real-Time Monitoring
Reminders
Reporting & Statistics
Role-Based Permissions
Third-Party Integrations
User Management

Florence eTMF User Reviews

Overall Rating

4.6

Ratings Breakdown

56%

44%

Secondary Ratings

Ease of Use

4.2

Value for money

4.5

Customer support

4.8

Functionality

4.2

Sedalia C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed February 2023

Fantastic eTMF!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Florence has incredibly user-friendly software.

Cons:

I would like slightly more control on timeline in the implementation phase.

Melissa E.

Verified reviewer

Medical Devices

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed February 2023

Early user's appreciative review

Florence has enables us to go from paper TMF, to electronic TMF- which has been fantastic. We have learned a lot about electronic systems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has been easy to use Florence, especially once the binders are set up and the roles are established. It has been great for getting signatures from sites, and easily maintaining our TMF and site eISFs. It is so nice to have all the documents in a softare that is easy to navigate, and is constantly improving/ adding new features to make it user friendly.

Cons:

The set up does take time, but there is a learning curve for everything. Especially systems as customizeable as Florence. The delegation of authority log feature has not worked as smoothly as I anticipated, given how many changes to study staff and site PIs that there are.

Reasons for choosing Florence eTMF

Florence was the most flexible and worked hard to support us through start up and all of our use.

Taylor O.

Verified reviewer

Research

10000+ employees

Used daily for less than 2 years

Review source

Reviewed February 2023

Great Potential

Ratings Breakdown

Ease of use

Functionality

Pros:

The email documents to the binder feature is a huge positive. Granting user access it also simple, and the ability to create digital template logs is beneficial. Also, the ability to change the title of a document if there is an error is a huge plus. I've worked in other eTMFs and to change a document name you have to make it "obsolete" and go through tons of other processes to correct it.

Cons:

There is no search function. You cannot search for a specific document if you do not know which folder it is stored in. The binder structure for my studies is complicated, so I sometimes spend 10 minutes trying to decipher where a colleague or site might have saved a specific document. Also, when moving a document, you need to select all the folders to put it in which can be a bit time consuming.

Sara Tisj M.

Verified reviewer

Medical Devices

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed February 2023

Ease of Use and Compliance

Overall, Florence onboarding and customer service is amazing. They go above and beyond and are always supportive. Although pricing is more than average and there is some downsides overall the experience is great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Florence has the ability to implement a regulatory compliant trial management file system easily for both you and all your clinical sites. Implementing changes within your file structure is easy. Uploading documents and adding users are easy to complete with simple toggles of buttons and drag and drops.

Cons:

Florence still has some challenges in terms of bulk file uploading for example when a new site is onboarded and was previously on paper or transferred. Also, there is no interface to upload images or Dicoms. This is part of our TMF but we have no ability to add these to Florence. Also a CTMS would be great.

Reasons for choosing Florence eTMF

GDPR compliance and ease of use.

Verified

Reviewer

Biotechnology

201-500 employees

Used daily for less than 2 years

Review source

Reviewed February 2023

Florence review

paper TMF is a difficult endeavor - this cuts study start in half, and allows for consistent and ongoing visibility into the files so you can keep on top of things.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The fact that documents are electronic, easily located and retrievableeasy to share with study sites, easy to collect documents and to QC

Cons:

the reporting features are only worthwhile if everyone including your ISF sites use tags and labels staff training and implementation at the sponsor has been uneven so it is of little value.the search function could use some real updating. lets make it folder specific!

Jen G.

Verified reviewer

Research

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed February 2023

Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, signing and redacting features are wonderful and easy to use. Rarely any questions from sites.

Cons:

We use Florence to create a Delegation of Authorities (DOA) Log and it is so difficult to use. You cannot see all site stafrf's responsibilities (Column with A-Z) activities that gives you ellipses after certain amount of letters and our monitors and team constantly need to download the DOA Log to view staff responsibilities then sort through all site staff versions to come to the most recent one. Would be great for you to make a visually easy to see DOA. Would save our team so much time.

Teri T.

Verified reviewer

Medical Devices

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2023

Review of the eTMF Florence

Very pleased with the system and the support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to move around in this program.

Cons:

I would like for it to stay up longer and not time out.

Reasons for choosing Florence eTMF

The training for the best I have had in over 18 years.

Mihaela P.

Verified reviewer

Biotechnology

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

Very good eTMF and document management software

The Florence team helped with software implementation and deployment, and ensured that the team had adequate training.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love the versatility, and easy of use.

Cons:

I don't really have anything I don't like about the software.

Miranda W.

Verified reviewer

Research

10000+ employees

Used daily for less than 2 years

Review source

Reviewed February 2023

Good Software with Room to Improve

Ratings Breakdown

Ease of use

Functionality

Pros:

Central document management makes it easy for stakeholders to access and file regulatory documents.

Cons:

The logs are pretty limiting at present and seem to be geared toward tracking information that will not change throughout the trial. It is not conducive for use as a Delegation of Authority log, for example. The Florence team is reportedly working on implementing some of the feedback provided and we look forward to those future changes.

Diana C.

Verified reviewer

Research

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed February 2023

Perspective from a Super User

I am essentially still learning how to work Florence but learning every time I use it. The training modules are phenomenal. I am just starting with working with a clinical site which where we have run into some roadblocks with permissions and accessibility.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features I most appreciate in this SW is that fact that we have a centralized location for study files which is critical for our company. The training modules are stellar!

Cons:

What I am having challenges currently is compliance and the allowed roles and responsibilities provided to a clinical site to 'manage' their own ISF. We are having to conduct our own Validation as this has been identified as a gap by our Compliance team.

Reasons for choosing Florence eTMF

I was not involved with the selection process

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Florence eTMF 2026: Benefits, Features & Pricing

Overview

About Florence eTMF

Florence eTMF Screenshots

Florence eTMF Pricing and Plans

Florence eTMF Features

Florence eTMF User Reviews

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