Amazon Cloud Search vs Bloomreach: Which is best for you?

What I liked most about amazon was the understanding of how to interact with customers, it is a very exemplary platform, it provides excellent customer service with a lot of dedication.

There can be a steep learning curve for less experienced users trying to access some of the more advanced features and lacks some features compared to similar companies.

I've been using Bloomreach platform for the last 3 years in a high scale business (retail, 20+ markets) and it proved both on Bloomreach company and platform side to be reliable partner that helps a lot to develop business and drive revenue and customer retention.

Single Customer View card is very simple, not very informative in terms of customer value summary (i.e. CLV, probability to buy, recommended products)(-) there could be more educational or how-to materials, webinars (there is Academy but it's paid) to learn more how to take full advantage of the platform(-) experiments module is not scalable - can't run one test on multiple pages i.e. PDPs (each page is separate test)