All Equips Reviews
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Equips Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.7
Value for money
4.7
Functionality
4.6
Pros
"Service being dispatched could be faster especially during the Holiday season since our traffic is busier and the machines that go down are important to our job."
"I like the fact that I can make updates in Equips even if the person asking for status is in the contract."
"The response email we get are helpful in the sense that people are looking into our problems and are handling it as quick as they can."
Cons
"I don't like the fact that it takes 2 or more hours to show the updates from the database where the updates are being pulled from this seems inefficient to me having built and pulled data from one or more databases in the past."
"Sometimes one of the Maintenace workers doesn't complete the ticket and it can get annoying with the follow up messages on an order already completed."
"This caused us to get more anxious and upset since we never hear back until the part has been received."
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