All Docusign Reviews
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Docusign Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.5
Value for money
4.5
Functionality
4.7
Pros
"The most useful thing for me is being able to create templates with custom fields (name, date, signature, initials), set up a flow of signers in sequential order and add SMS code authentication."
"It allows our organization to upload and work on documents within the platform and to be able to collaborate with others as far as edits or signatures to complete a project."
"It has accelerated our contract approvals, keeping the paperwork organized at the International Journal of Nursing and Health Services, freeing more time for editorial work and reducing errors in our administrative processes."
Cons
"Limited branding or customisation options made documents feel a bit generic, which is a drawback when sending external-facing materials"
"Once an envelope is sent, collaboration is difficult. If a client notices a typo, I have to void the entire envelope and start over."
"I did not like how its difficult to edit the document besides signatures within it, definitely have to redo the whole process if there are mistakes, which is not a bad thing per say but just more time."
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