All FileHold Reviews
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FileHold Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.8
Value for money
4.7
Functionality
4.5
Pros
"FileHold also excels in user and group management, providing strong administrative control and security."
"The best part of using FileHold has been the amazing customer support—they’re always quick to respond and super helpful. Whenever I’ve had an issue, their team has guided me through it with clear instructions (or often just fixed the problem for me)."
"The features for searches and organizing your information is endless."
Cons
"The most noticeable gap is the lack of modern AI integration for tasks such as automated document classification, intelligent search, and workflow optimization."
"While FileHold offers solid document management and reliable customer support, it falls short in a few key areas compared to competitors like Laserfiche."
"The only frustrating part was trying to figure out what metadata fields you should create need and how you should structure your library. Because you don't know what how the system functions so down the road you realize how things work and different ways you should have set things up."
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