KnowledgeLake 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

KnowledgeLake

4.2

(17)

Pricing

Starting at $1.00 per year

About KnowledgeLake

KnowledgeLake is an enterprise content management and data entry solution that is designed for businesses in several industry segments, such as manufacturing, banking, logistics, and more. It allows team members to utilize robotic process automation (RPA) to capture documents, classify data, manage workflows, and handle repetitive tasks, among other processes on a centralized platform.

KnowledgeLake enables staff members to extract documents in multiple file formats directly from Microsoft Outlook, Office, Azure applications, and Power Platforms. It lets administrators set up SSL/TLS based encryption, configure password-based access, and ensure compliance with System and Organization Controls (SOC) and ISO guidelines.

KnowledgeLake Screenshots

KnowledgeLake Pricing and Plans

Starting price: $1.00 per year

Free Trial

Free Version

Basic

$1.00

per user, per year

No plan information available

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KnowledgeLake Features

Popular features found in Document Management
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Classification
Document Editing
Document Generation
Electronic Signature
File Conversion
File Sharing
Third-Party Integrations
Version Control
More features of KnowledgeLake
AI/Machine Learning
Alerts/Notifications
API
Approval Process Control
Attended Automation
Audit Trail
Batch Processing
Business Process Automation
Business Process Control
Code-free Development
Content Management
Convert to PDF
Customizable Dashboard
Customizable Templates
Dashboard
Data Capture and Transfer
Data Management
Data Synchronization
Data Verification
Deep Learning
Digital Asset Management
Distributed Capture
Document Capture
Document Imaging
Document Management
Document Storage
Document Templates
Email Management
ETL
File Recovery
Full Text Search
ID Scanning
Image Editing
Image Pre-processing
Image Recognition
Indexing
Information Governance
Integration into Third Party Applications
Metadata Extraction
ML Algorithm Library
Mobile Access
Model Training
Multi-Language
Multiple Data Sources
Multiple Output Formats
No-Code
Optical Character Recognition
Predictive Modeling
Process Builder
Process Change Tracking
Process Modeling & Designing
Remote Data Capture
Reporting/Analytics
Search/Filter
Task Management
Templates
Text Editing
Unattended Automation
Web Services
Workflow Management
Zone Selection Tool

KnowledgeLake User Reviews

Overall Rating

4.2

Ratings Breakdown

47%

41%

Secondary Ratings

Ease of Use

4.2

Value for money

4.1

Customer support

4.3

Functionality

4.1

Verified

Reviewer

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2018

the fact that we can now integrate for clients, is just wooow!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This app is so user friendly, and can be acquired at a fair prize. It also saves costs since we add new components an existing application without involving their merchants

Cons:

The Application can only be installed and used in a windows operating systems and therefore limiting the catchment

Denise H.

Verified reviewer

Higher Education

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2020

KnowledgeLake review

We have found KnowledgeLake to be a great partner with the University since 1999 and have been. Things were a bit rocky from a responsiveness standpoint during the "Hitachi" days and were thrilled to learn that [SENSITIVE CONTENT HIDDEN] reacquired the company and is continuing to invest in state-of-the-art functionality. We licensed the KL Cloud subscription in September 2019 and are once again enjoying a great partnership with KnowledgeLake. We are enthusiastic about employing all of the modern functionality and really like the option of choosing document repositories housed on either SharePoint or Azure Blob.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The capture, index, release, and retrieval functions have historically been the functions in use at all departments. Our current transition to KL cloud offers us new opportunities to 1) use alternate document repositories other than SharePoint and 2) streamline work through the use of machine learning tools.

Cons:

The original capture server software required customization to integrate with our administrative systems of record. Capture Server Pro was an improvement that helped streamline these integrations. Our recent experience with KL cloud offers APIs with other known cloud-based products such as Workday. We look forward to exploring additional opportunities for integration and process automation.

Reasons for choosing KnowledgeLake

Price, out of the box functionality, and evidence of strong customer/vendor relationship which has played out many times over. Additionally, as primarily a Microsoft shop, we valued KL's strong partnership with Micosoft particularly at a time when SharePoint as the back end repository and our investment in SharePoint as our content management software complemented each other. Going forward, KnowledgeLake provides a strong transition path for moving documents from on-premise environments to, in our case, SharePoint On Line or the Azure Blob. Finally, their cloud-based products offer process automation improvements that will be leveraged by the University to focus resources on mission critical activities.

Reasons for switching to KnowledgeLake

Both products had proprietary data bases and required extensive customization for all phases of document imaging including the user interface for search and retrieve. Any additional features required costly vendor resources. Upgrades were very laborious and complex and required significant time from internal resources, as well.

Nina N.

Verified reviewer

Textiles

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed January 2022

Poor Fit

I do not believe that the AP or HR product s were a good fit for our processes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The image & data capture for our AP and the digital document storage for our HR are the most important features. Having access to digital files is great.

Cons:

The AP software is more cumbersome & time consuming for the user than our previous process. It has also added to the workload of our AP team. The integration with our accounting software is limited and has reduces functionality on the AP side. The method in which security is handled on the HR side is tedious and difficult to maintain.

Thomas H.

Verified reviewer

Education Management

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Continuous Improvement goes a long way

We were using KnowledgeLake on prem long before I started working here; the experience with KL Cloud has improved significantly as more features and reliability improvements were brought online with successive versions. I was incredibly dissatisfied with the software as delivered a few years ago, but after several releases and working directly with developers, it has improved significantly.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The UI/UX is nice, and being able to decouple it from our on-premise infrastructure was a huge win for us operationally. This coincided with a migration to SharePoint Online for most sites, so the two products do make a good pair.

Cons:

Many of my complaints were resolved in successive releases, but I suppose what I liked least were some of these design quirks. For example, a long standing issue where KL Cloud would lose the auth token to Azure AD and break adding new users silently. Our complex workflows were often problems, and we did have initial performance problems. But, good customer service led most of these things to be fixed.

Chris S.

Verified reviewer

Higher Education

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2022

KnowledgeLake with Workday

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Besides being fairly easy to use, the customer service is a huge plus. Very attentive and responsive. Excellent people to work with!

Cons:

Not easy to report from. Also, RPA is very sensitive to browser changes. However, that has been addresses quickly each time it has happened.

Reasons for choosing KnowledgeLake

Price and working relationship.

Vendor Response

Happy New Year! Thanks for your review Chris!

Replied January 2022

Patsy M.

Verified reviewer

Consumer Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

KL Review Survey

good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The capability to integrate multiple systems to achieve our goal of creating and pre-populating each specific new hire packet which in turn increases compliance and minimizes the time spent when onboarding new hires. Being able to electronically store documents that can be shared company wide by other users, helps reduce the need to maintain paper files.

Cons:

The time it takes to update the electronic file when uploading the new hires, delayed not really real-time.

Reasons for choosing KnowledgeLake

perhaps because we already were using a legacy KL product.

Angela B.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Knowledge Lake review

Sales is misleading.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. We are using an older version of KL

Cons:

KL does not host require company to use SharePoint online. Does not make this clear during contractual process.

Reasons for choosing KnowledgeLake

We already had product, but I would switch to another SaaS product if avail.

Kathrin F.

Verified reviewer

Machinery

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

KnowledgeLake Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use KL Imaging. It is easy to use and integrates well with Sharepoint

Cons:

We have ran into issues with set up and integration

Rachel G.

Verified reviewer

Real Estate

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed January 2022

KnowledgeLake was a huge factor in our conversion of documentation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

KnowledgeLake was a huge factor in our transfer of documentation vs. our in-house employees having to tackle this as it would be super time consuming! As KL was able to do this in a matter of weeks & kept us in the loop of the progress. The File queue, View options, Category customization AMAZING!

Cons:

The integration process had some hiccups in regards to duplicate files so that was a bit frustrating but really this is a small con because they were able to get it back up and running quickly!

Angela C.

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

Ratchet-X is an invaluable tool that allows us to process orders accurately and cost-effectively!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Since the RPA tool is developer friendly, there are no limitations in terms creating sophisticated automations. It truly can integrate anything with anything.

Cons:

I would prefer if the product had a real-time debugger. Although the Action Editor is quite versatile and easy to develop with, I would like to have a runtime debugger I can access in production.

Showing 1 - 10 of 17 Reviews

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KnowledgeLake 2026: Benefits, Features & Pricing

Overview

About KnowledgeLake

KnowledgeLake Screenshots

KnowledgeLake Pricing and Plans

KnowledgeLake Features

KnowledgeLake User Reviews

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