Lightico 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Lightico

4.8

(32)

Pricing

Starting at $300.00 per month

About Lightico

Lightico's real-time customer collaboration platform empowers contact center agents to instantly collect forms, documents, e-signatures, photos, consent to disclosures and verify ID from the customer's cell phone, while on a call.

In today's experience-driven economy, customers expect engaging and prompt business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs and damaged NPS scores.

By streamlining customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits.

Lightico Screenshots

Lightico Pricing and Plans

Starting price: $300.00 per month

Free Trial

Free Version

Basic

$300.00

per month

No plan information available

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Lightico Features

Popular features found in Document Management
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Classification
Document Editing
Document Generation
Electronic Signature
File Conversion
File Sharing
Third-Party Integrations
Version Control
More features of Lightico
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Audit Trail
Authentication
Compliance Management
Contract/License Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Security
Document Management
Document Review
Document Storage
Drag & Drop
Forms Management
Mobile Signature Capture
Multi-Party Signing
Real-Time Data
Reminders
Reporting & Statistics
Secure Data Storage
Single Sign On
Template Management
Web Forms
Workflow Management

Lightico User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

19%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.9

Functionality

4.7

Verified

Reviewer

Medical Devices

51-200 employees

Used monthly for less than 6 months

Reviewed March 2019

Simplicity at its finest

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it's to use from the cell phone.

Cons:

It's challenging signing with my finger when I am used to using a pen

Menashe D.

Insurance

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2017

Simply simple and fun!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm an insurance agency owner and we use Lightico for every sales and service interaction. What i like most about the software is it's simplicity and diversity. It lets me collect identification documents from customers, share price comparisons and e-sign all the documents in real-time while on the phone with our customers! We have almost no need for followup calls any more and chasing customers for signatures.

Cons:

I would expect a full integration to my dropbox so all the signed documents will be stored there for long term backup under my watch. But i understood this is on the roadmap for end of 2017 so for the meanwhile i store everything on my email server (it is also stored on the Lightico app.

Vendor Response

Thank you Menashe. We value your review.

Replied June 2017

Adam C.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Reviewed August 2020

BT Staff Review

just starting so will need time to really get to know it

Ratings Breakdown

Ease of use

Functionality

Pros:

the open chat facility - you can discuss the agreement below it before they proceed

Cons:

we use a similar one for the full chats online anyway so it crosses over our existing software

Reasons for switching to Lightico

BT decision

Andrew F.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 2 years

Reviewed August 2020

Great customer feedback

Makes our work lives easier while helping our compliance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The majority of customers who use this are genuinely amazed by how much better Lightico is opposed to use reading out terms and conditions. It helps for a better customer conversation and sales interaction.

Cons:

For EE upgrades, sales; the drop down option for selecting 'Spend cap; 8/10 customer get stuck on what to do.

Amitai A.

Food & Beverages

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

Finally the product that managed to kill the FAX!

Improving sales rusults by making complicated and long processes easier and faster to both the representative and the customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, Simple integration, Quick adoption. Helps to improve sales rusults by making complicated and long processes easier and faster to both the representative and the customer. Simply elevating sales and customer service to a whole new level!

Vendor Response

Amitai, we appreciate your review and your ongoing partnership.

Replied June 2017

Daniel Y.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 2 years

Reviewed August 2020

Great from a customer experience perspecitve

Ratings Breakdown

Ease of use

Functionality

Pros:

Presenting a clear view of all terms for the consumer makes a great experience.

Cons:

Sometimes the journey for the consumer can be slightly longer than required, primarily due to the linear nature of the journey

Megan W.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 12 months

Reviewed August 2020

Easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and navigate around the lightico system.

Cons:

I haven't found anything I don't like about lightico yet.

kirsty o.

Verified reviewer

Retail

5001-10000 employees

Used daily for less than 12 months

Reviewed August 2020

Very easy quick and efficient

Spot on, easy. efficient

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

its very easy, handy to send to customers, quick at inputting data to send to customers.

Cons:

sometimes it freezes and you cant get back to that exact chat,

Jake B.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 12 months

Reviewed August 2020

Easy to use

I thoroughly enjoy using it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, Simple, Clear, Quick & Efficient

Cons:

It has missed the bb speeds when sending to a cx once or twice

Kyra W.

Telecommunications

10000+ employees

Used daily for less than 6 months

Reviewed August 2020

Makes Terms and conditions a breeze

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is very easy to use, even elderly customers of mine find it easy to follow and review the terms and conditions I send them. This makes it easier on me to reduce my call time as I can be getting the order complete while they read the t's and c's without me getting mixed up.

Cons:

I wish you could edit the terms after they have been sent and send a new link. You can edit before it is sent, however once it is sent you either have to explain to the customer where you made a mistake typing the t's and c's or you have to start from scratch

Showing 1 - 10 of 32 Reviews

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Lightico 2026: Benefits, Features & Pricing

Overview

About Lightico

Lightico Screenshots

Lightico Pricing and Plans

Lightico Features

Lightico User Reviews

Lightico Popular Comparisons

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