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XIA Configuration

XIA Configuration 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

XIA Configuration
XIA Configuration
4.6
(17)

Pricing

Starting at £3,000.00 per year

About XIA Configuration

XIA Configuration is an automated network documentation tool designed for IT professionals to save time and remove the burden of manual auditing and documentation work. It includes built-in reports to speed up the process of auditing your IT environments. The ability to track changes and compare versions makes it easy to troubleshoot any issues or spot misconfiguration.

XIA Configuration Screenshots

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XIA Configuration Pricing and Plans

Starting price: £3,000.00 per year
Free Trial
Free Version

Technician

£3,000.00

per user, per year

No plan information available

    Enterprise

    Pricing available upon request

    No plan information available

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      XIA Configuration Features

      • Popular features found in Document Management
        Access Controls/Permissions
        Archiving & Retention
        Collaboration Tools
        Compliance Tracking
        Document Classification
        Document Editing
        Document Generation
        Electronic Signature
        File Conversion
        File Sharing
        Third-Party Integrations
        Version Control
      • More features of XIA Configuration
        Automated Scheduling
        Change Tracking
        Configuration Management
        Contract/License Management
        Credential Management
        Customizable Branding
        Disaster Recovery
        Documentation Management
        Document Storage
        Event Logs
        For the IT sector
        Help Desk Management
        Inventory Management
        IT Asset Tracking
        Patch Management
        Process/Workflow Automation
        Remote Access/Control
        Reporting/Analytics
        Reporting & Statistics
        Scheduling
        Search/Filter
        Server Monitoring
        Virtual Machine Monitoring

      XIA Configuration User Reviews

      Overall Rating

      4.6

      Ratings Breakdown

      5

      59%

      4

      41%

      3

      0%

      2

      0%

      1

      0%

      Secondary Ratings

      Ease of Use

      4.5

      Value for money

      4.9

      Customer support

      4.9

      Functionality

      4.4

      Andy's profile

      Andy B.

      Verified reviewer

      Law Practice

      201-500 employees

      Used weekly for less than 12 months

      Review source

      Reviewed December 2018

      XIA makes documentation easy!

      4

      Very good. The initial setup was a little problematic (and I wouldn't rule out our environment being a contributing factor here), but once running it seems stable and reliable. The support we have received from Centrel has been great; the team are very helpful and open to hearing suggestions on product improvement.

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      XIA automates the majority of documentation tasks and provides a clear, consistent means of creating and keeping details of all our systems. Having version control was a key element for us; this allows us to determine where and when changes to the environment occur.
      Cons:
      Although quite deep and broad in terms of legacy product coverage, there's still some maturity required in the cloud platform documentation suite. As an Azure consumer we look forward to the development and delivery of more in-depth reports for the cloud environment.

      Read More

      MM

      Martin Phillip M.

      Verified reviewer

      Information Technology and Services

      11-50 employees

      Used weekly for more than 2 years

      Review source

      Reviewed June 2024

      Documentation to next level

      5

      XIA Configuration is a robust tool that offers extensive features for IT documentation and auditing what a MSP need.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      XIA Configuration is a comprehensive IT tool that automates infrastructure documentation, audits configurations for compliance, manages changes, enhances security, allows customization, and generates branded PDF reports, streamlining system management. What is not to like ?
      Cons:
      learning curve steep. When all is up and running and the understanding is in place then this tool is a need to have

      Read More

      DR

      Dereje R.

      Verified reviewer

      Non-Profit Organization Management

      1001-5000 employees

      Used daily for more than 2 years

      Review source

      Reviewed November 2023

      XIA Configuration Server Review

      4

      We have been using Xia since 2018 (test) and we are in general satisified with it. We expect the product to evolve to be one of the top notch product in the near future.

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      5
      Customer support
      3
      Functionality
      icon
      Pros:
      -Automated documentation for windows machines (servers and clients). We have seen this best works if you have local active directory. -The report generated is really awsome! You can do branded reports and many more! -Custom report via customized SQL statment which give a lot of flexibility is a nice feature. -Version control and comparison of documentation
      Cons:
      -We really did not like the part of Generic Network Device category. Xia needs to improve to correctly identify all the network devices as per their manufacturer and models. We had to do a little bit of manual editing for the report in accordance with our need.

      Read More

      MA

      Mohammed A.

      Education Management

      201-500 employees

      Used daily for more than 2 years

      Review source

      Reviewed March 2017

      IT/Network Documentation Tool: XIA documentation Server - MUST TO HAVE

      5

      One of the biggest items that is almost always missing is documentation from the IT departments. Documenting the IT networks can make the troubleshooting process much more efficient when problems arise. These same network documents can also help you spot areas of your systems and networks that may need to be upgraded, giving you the possibility of earning extra revenue and making sure we adhere to industry best practices. Xia Documentation server has been savior to us as we have a very heterogeneous IT system with Microsoft, Cisco, VMWare, Citrix etc all the industry leading products and technologies and documenting all the applications, networks etc would be impossible without a product like Xia server. We are very grateful that we found this product which apart from documenting also acts like a change management system giving us the full control of what is happening in the network. I think a must tool for all the IT leaders who want to stay top of the game and i think this product is a dream come true to many IT professionals including IT Leaders, Consultants, System Administrators, Service Providers etc. Must have arsenal in the IT kit for today's complex networks and systems. Thank you Centrel Team.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Every bit of it. Really love this product..
      Cons:
      Licensing needs to be looked into as after a major upgrade Xia server requires new license keys

      Read More

      CD

      Christopher D.

      Used daily for less than 12 months

      Review source

      Reviewed July 2017

      XIA Configuration Server has streamlined our ability to keep up to date technical documentation.

      5

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      As a Managed Service Provider it is imperative that we are able to rely on an up to date documentation repository when supporting our clients. What was a manual and labour intensive task is now streamlined and essentially keeps our documentation up to date with zero touch from us. Being agent-less is a definite plus. Without fuss, we are able to scan a prospective client's network and develop an inventory of all equipment which assists us with quotations or take on projects. Client deployment and configuration is easy and straight forward. The interface is simple and intuitive and configuration data is presented in a clear hierarchical manner.
      Cons:
      We would like to see the ability to configure XIA to scan and document custom items. Sometimes it feels restrictive to only be able to scan for pre-defined items. It would also be a benefit to be able to edit the pre-defined items. For example, being able to add additional items to be scanned from Exchange. The level of support for scanning and documenting network devices is limited.

      Read More

      Se

      Simon e.

      Verified reviewer

      Education Management

      51-200 employees

      Used weekly for less than 12 months

      Review source

      Reviewed May 2023

      Wigmore School

      4

      Really positive, has helped in creating documentation, also getting all staff to use it has been a real benefit

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      4
      Customer support
      4
      Functionality
      icon
      Pros:
      The ability to store switch config, and documentation of Network
      Cons:
      The Password security could do with some work, for example adding MFA

      Reasons for choosing XIA Configuration

      XIA was the best vlaue

      Read More

      EW

      Erwin W.

      Verified reviewer

      Internet

      2-10 employees

      Used daily for less than 6 months

      Review source

      Reviewed October 2023

      Top support

      5

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The software works great, does exactly what it should.We had some configuration issues at the beginning, support was extraordinary.Fast response times, single point of contact which is very knowledgeable.Really made my day. :)
      Cons:
      It has to fit your Organisation, if you need documentation for things that are not supported (like Firewalls) there is a lot of work required to make that happen.

      Read More

      CG

      Chris G.

      Legal Services

      201-500 employees

      Used weekly for more than 2 years

      Review source

      Reviewed February 2017

      Work smarter, not harder

      5

      With our company undergoing change, keeping up with the documentary requirements became a mamoth task. XIA Configuration Server created documentation on our entire system in just a few short hours. The regular scheduled reporting has proved invaluable for auditing and compliance purposes, has served our Operations people in tracking configuration changes over a period of time. New personell can quickly come up to speed on our systems configuration with minimal interaction. Centrel Solutions Support has been first rate. Responses to my queries were timely and helpful resolving my issue in a single call. XIA Configuration Server is part of my work smarter not harder approach and I'd certainly recommend this to anyone who is looking after IT systems.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      It works, simply and easily

      Read More

      MB

      Morten B.

      Used daily for less than 2 years

      Review source

      Reviewed October 2017

      Great software, easy to use and excellent support

      4

      Ratings Breakdown

      4
      Ease of use
      4
      Value for money
      5
      Customer support
      3
      Functionality
      icon
      Pros:
      Multi tenant Well described and powerfull API for automation Great potential for further development Outstanding support from the developers
      Cons:
      Multi tenant/MSP features could be better Custom reporting require SQL skills - data availability could be made more user friendly

      Read More

      SM

      Steve M.

      Used weekly for less than 12 months

      Review source

      Reviewed October 2017

      Incredibly detailed infrastructure documentation for the price. Amazing diversity

      4

      this software met probably 85-90% of my infrastructure documentation needs for about 10% of the price of competitors.

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      4
      Customer support
      5
      Functionality
      icon
      Pros:
      Give it the information it needs and let it go. There really wasn't much more to do after it was initially setup except review our docs periodically. I was quite impressed with the diversity of the unique agents. We are moving more and more into Azure so the Azure agent was a welcome plus.
      Cons:
      A little finicky on getting the right settings in place initially and the browser access is very fussy about being launched as administrator. It may be me, but I would like to be able to elevate the access via IIS.

      Vendor Response

      Hello Steve, Thank you for your review! We have updated the installer on version 9.1 so that new installations will not have the elevation issue.

      Replied October 2017

      Read More

      Showing 1 - 10 of 17 Reviews

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