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Josh P.
Advisor, 7 years
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Updated February 5, 2026
Dynamics 365 vs Business Base: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$50.00
per month
$10.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Dispatch Management
4.89
Knowledge Management
4.75
Consolidation/Roll-Up
4.67
See All
Milestone Tracking
4.94
Customizable Fields
4.94
Reporting & Statistics
4.94
See All
Integrations
See All
See All
Pros / Cons
- D365 with SAP CRM is a great tool as a sales platform to improve sales performance productivity with increased efficiency using copilot
- Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions.
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- Ever since I started using this program, I have never had any flaw apart from integration issue which vendor fixed as soon as I implemented BB.
- A concern that is glaring is lack of a mobile application. How now? Because otherwise it would be the out for our perfect business base platform.
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Ease-of-Use
4.1/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Customer Support
4.2/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
