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Zywave Agency Management vs Ploomes CRM: Which is best for you?
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- We brought this to their attention and did not get a reply for several days. When they did reply, they stated the new AMS needed to 1st verify that the files were actually missing, which the new AMS did. After that was completed, which took a week and verified the files folders referenced were empty folders (sending screen shots to Zywave) so not a complete data backup, Zywave then ignored the follow up requests to send the full backup copy. When asked again and again for a new complete data backup of our agency data, Zywave customer service, [sensitive content hidden] at Zywave (SIS) just ignored the requests to resend the full data backup.
- Now I am stuck paying for one system that does not work for my agency and a management system for 5 users when I only have 3 now but they will not adjust the price.
- For 6 months, the business team I worked for relied on the platform to support demands, it is very complete in terms of reports, features, customer monitoring and workflows.
- Ploomes does not offer a free trial nor premium consulting / integration services.
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