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Plum Voice vs MaxContact

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Updated December 13, 2025

Plum Voice vs MaxContact: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$200.00

per month

£80.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
See All
Call Monitoring
4.90
Call Center Management
4.89
Automatic Call Distribution
4.89
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Integrations
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HubSpot CRM
HubSpot CRM
Salesforce Platform
Salesforce Platform
Worldpay for Enterprise
Worldpay for Enterprise
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Pros / Cons
  • It provides our customers with access to their policy and claim information and allows them to make credit card payments on their accounts. Since it handles credit card information, it is secure and is PCI compliant.
  • API for customized reports could be improved
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  • Support staff provide a first class service on getting a quick turnaround on getting a resolution on any concerns.
  • Clunky and difficult to use more complex features... Seems like there is always an "if". If you do this, you have to do X somewhere else for it to work properly, without any prompts to do this.
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Ease-of-Use
Highest performing feature
in the comparison
4.9/ 5
4.6/ 5
Value for Money
4.7/ 5
4.7/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5
4.6/ 5
Functionality
4.7/ 5
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad