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Josh P.
Advisor, 7 years

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Updated February 9, 2026
UmfrageOnline vs SurveyHero: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$35.00
per month
$35.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Survey Builder
4.65
Mobile Survey
4.55
Customizable Questions
4.55
See All
Survey Builder
4.62
Mobile Survey
4.58
Customizable Templates
4.48
See All
Integrations
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See All
Pros / Cons
- The variety of question types and customization options allow for professional and visually appealing surveys.
- While the platform is excellent overall, its advanced features, like deeper customization or branding options, could be more robust without requiring premium upgrades.
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- It offers plenty of flexible options to design surveys exactly the way you want, and I especially appreciate the ability to create multilingual surveys within a single form — perfect for international audiences.
- If a reversal function can be applied that would be better. Because sometimes i delete the questions by accident and then i have to create again.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.3/ 5in the comparison
Customer Support
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad