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Shape vs Zoho CRM

Updated February 5, 2026

Shape vs Zoho CRM: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$119.00

per month

$14.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Email Management
5.0
Document Management
5.0
Task Management
5.0
See All
Real-Time Notifications
4.93
Gamification
4.88
Real-Time Analytics
4.86
See All
Integrations
Mailchimp
Mailchimp
Microsoft 365
Microsoft 365
BombBomb
BombBomb
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Google Ads
Google Ads
Zoho Social
Zoho Social
Zoho Survey
Zoho Survey
See All
Pros / Cons
  • Their software is intuitive, reliable, and incredibly efficient, allowing us to manage our client and realtor relationships with ease and precision.
  • Failed to refund multiple unauthorized charges still hitting my account.
Read more
  • I prefer to have machine, contact, and deal history under one hood; this has facilitated my ability to respond to clients within a short time and also enable me to coordinate with sales.
  • It got lot of fragmented like alerts, real messages messed up or buried in unwanted zero value automated alerts.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.2/ 5
Value for Money
Highest performing feature
in the comparison
4.6/ 5
4.3/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
4.1/ 5
Functionality
Highest performing feature
in the comparison
4.7/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
41 Recommendations
17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad