All RAKEN Reviews
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RAKEN Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.7
Value for money
4.5
Functionality
4.5
Pros
"The ability to send detailed reports to our primary contractors provides a clear visual of progress and activities on-site."
"The subcontractor appeared to utilize most of the functions on their daily reports which made my job easier."
"We liked the fact that we can log and track employee hours, attach files, pics to each work order."
Cons
"No API for ADP, reporting is lacking & doesn’t have Ad Hoc reporting capability. "
"Most of my field staff is not tech savy and they fought me every step of the way until they actually had to use Raken for the first time, now I get calls if the project is not set up in Raken. "
"More frustrating, they’ve completely refused to refund, address, fix or otherwise acknowledge this problem, except to say “I will look into your request” I have no working app. Yet they have my money."
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