All Sterling Reviews
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Sterling Reviews
Reviews Summary
Overall Rating
4.0Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
3.7
Value for money
4.1
Functionality
4.1
Pros
"As mentioned in my Pros section, running background checks were relatively easy but the customer service gets a 0/10/. Only option to pay is by ACH without a service fee."
Cons
"It was the slowest and most difficult website I have EVER encounter, in over 30 years online."
"Their platform is dated, and it doesn't have the best user experience (customer or applicant)"
"Every customer service tell me a different story and no one can resolve a simple issue."
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