All ContractWorks Reviews
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ContractWorks Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.9
Customer Support
4.9
Value for money
4.8
Functionality
4.5
Pros
"I like the ability to search for key terms within documents, even scanned ones. Plus, that gives us contractual visibility and I also love proactive alerts because they eliminate the risk of missing critical renewal dates with suppliers."
"What I love most is ease of uploading and categorizing agreements as I can tag, search, pull up a document in seconds which is a massive time saver over what I’d have to do by dredging through shared drives."
"Honestly I'm happy the Salesforce integration works as expected, it does not crash when pulling the data; it's very good at handling the hundreds of NDAs we receive; it saves me time by not having to chase people for their signature on an ongoing basis (every ten minutes) - nice to know who is holding things up without sending five e-mails."
Cons
"Searching for an old contract, however, is extremely painful because the search bar does little to nothing and almost never locates anything I want to find."
"It’s very slow uploading large files and most of the time I’m just watching the loading symbol spinning on my computer while I wait for something to happen."
"Occasionally the site freezes when I’ve opened too many browser tabs and it gives me a headache."
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