All Act! Reviews
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Act! Reviews
Reviews Summary
Overall Rating
3.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
3.6
Value for money
3.8
Functionality
3.8
Pros
"Over many years of use, I have consistently felt confident that sensitive contact information, notes, and communications are well protected and appropriately managed within the system."
"It is such a great CRM - especially for databases that you want to tag for different industry sectors, mailing lists."
"ACT! provides a reliable and secure platform for managing customer and business data."
Cons
"They have added a mobile app (that was lacking before and the reason I almost left), added project and pipeline management, and interactive quotes to name a few of the new features. When I switched to the cloud, I had an issue getting my database converted. As I was struggling with that, my phone rang. "
"Some of the advanced options are not necessary for all users."
"At times, it can be difficult to understand support staff from overseas, and occasionally they aren’t able to resolve the issue."
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